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    Zendesk

    Zendesk is a global, digital first company on a mission to make the world better—one customer experience at a time. If you're a team player looking for a supportive company that is eager for big ideas, discover why Zendesk is a great place to grow.
    CorporationCustomer Experience5000+Kraków

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    Our team

    Łukasz Badura
    Senior Engineering Manager

    You can get perks anywhere, but not every company creates opportunities for you to progress your career while working on interesting things at our scale.

    Monika Puchalska
    Engineering Manager, Machine Learning

    We’re developing more products at our Kraków growth hub, and this creates great opportunities for our teams. It’s going to be a learning and growing opportunity for them.

    Katarzyna Chachlowska
    Senior Software Engineer

    You can design your career path to use your natural strengths and talents and have an open conversation with your manager about where you want to grow.


    Tech stack

    JavaScript logo

    JavaScript

    Python logo

    Python

    Ruby logo

    Ruby

    Java logo

    Java

    Kotlin logo

    Kotlin

    Android logo

    Android


    Take a closer look

    This is Zendesk

    Zendesk was built upon a simple idea: Make customer service software that’s easy to use and accessible to everyone. We’ve expanded on that idea and now offer a growing family of products that work together to improve customer relationships and can be embedded and extended through an open development platform.

    This is Zendesk

    Kraków growth hub

    Transitioning from an office focused on one product to a growth hub powering our entire product suite, our Kraków tech team has an essential role to play in our journey from a great company to an iconic company. We are looking for people in software engineering, machine learning, product, and data & analytics as we expand our team in Poland.

    Zendesk AI Effect

    At Zendesk, our mission is to power exceptional service for every person on the planet. We believe that a great customer experience creates a ripple of positivity — from the person on the other end of the chat, to CSAT, and beyond to the world at large. This is what we call the #ZendeskAI effect.

    Zendesk AI Effect

    A great place to grow

    At Zendesk, we empower our people to be their best selves–together or apart. We value our differences and learn to stand with each other’s communities. This is a place to grow and feel supported along the way. And while we like to keep reasonable work hours so we can also pursue our passions outside the office, we approach work with heart and creativity.

    Digital first, not digital only

    Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

    Digital first, not digital only

    Join us and be one of the best

    At Zendesk, we know that customers want honest feedback before they use a product or service. Reviews help people make purchasing decisions, and as customer service champions, it is important to us to provide trusted solutions that set up businesses for success. That is why we are excited our products have won several G2 2023 Best Software Awards.



    Blog post

    Machine learning manager: Zendesk creates culture of caring
    Machine learning manager: Zendesk creates culture of caring
    Five minutes with a Zendesk engineering manager
    Five minutes with a Zendesk engineering manager
    dbt at Zendesk — Part I: Setting foundations for scalability
    dbt at Zendesk — Part I: Setting foundations for scalability

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