Software Engineer II - Data Masking (Ruby/JVM)

Job Description

The Foundation organization at Zendesk builds and maintains secure, reliable, and easy-to-use authentication, authorization, and data protection features for Zendesk’s customers, products, and services.

We are looking for a well-rounded Software Engineer to join our Data Masking team, where you will build and contribute new features that deliver advanced data privacy and protection solutions to our customers across all products. Ideal candidates will possess excellent problem-solving skills, be driven to help customers, and be passionate about building robust access controls for large-scale use cases.

We believe empathy is the greatest virtue for building the best products and the greatest environment for growing together as a team. We adapt quickly and are constantly innovating. Help us reach the next level of data protection, AI redaction and data masking.

What you’ll be doing:

• Deliver value directly to our customers by building and maintaining secure access controls.

• Maintain excellent quality for our systems and navigate the challenges presented working at a global scale. We own some of the largest scale services within Zendesk.

• Use best practices for writing high quality code with appropriate test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.

• Contribute to solutions which move us further toward a fine-grained permissions management system across Zendesk services.

What you bring to the role

Required Qualifications:

• At least 2 years of experience in a backend or full-stack application engineering role

• Understanding of web application development and knowledge of Ruby and/or at least one JVM language

• Excellent communication and time-management skills

• Eagerness to constantly grow, learn, and apply obtained knowledge in practice

• You believe building phenomenal software is a team effort and enjoy learning together through pairing, code reviews, tech talks, etc.

Preferred Qualifications:

• Background in Computer Science, engineering or similar field 

• Prior experience working on Ruby or Scala services 

• Familiarity with distributed systems 

• Experience with container orchestration using Docker, Kubernetes and cloud services on AWS or similar.

• Familiarity with modern JS frameworks.

Tech Stack:

• Our backend code is a split between Ruby on Rails and microservices written in Scala

• Our frontend interfaces are written in TypeScript,  using React and GraphQL

• We use AWS Aurora to store data in MySQL and Kafka to stream events between services

• We use Kubernetes, Istio, Spinnaker and AWS services to deploy and scale our applications