Senior Security Engineer

Threat Prevention Engineering, a core pillar of the Cyber Defence Fusion Center at Zendesk, is a globally distributed team of passionate, motivated, & innovative security engineers. We understand how to build comprehensive and scalable security solutions and enjoy leveraging creative & innovative approaches to deliver the most effective and efficient security solutions. As a thriving and growing team, we have an opportunity for you, an experienced security engineer, to join us. If you are passionate about designing & developing creative solutions from the ground up that solve real-world security problems, then this role could be a great next step in your career!

What you get to do every day:

• Design, build, and implement advanced, cloud-based threat prevention infrastructure tailored to our SaaS environment, ensuring scalability, efficiency, and resilience.

• Develop solutions that enable proactive defense of the Zendesk business using Go, Python, Java, and other coding languages.

• Integrate various security tools and technologies to create a cohesive and effective threat prevention ecosystem.

• Review projects to identify risks and suggest ways to manage those risks.

• Analyze intricate problem statements and diverse use cases to develop & implement robust Cyber Security solutions that address our organizational needs.

• Influence our partners to drive security control improvements throughout the business.

• Collaborate with DevOps, software engineering, IT, and compliance teams to integrate security best practices and advance our cybersecurity capabilities.

• Evaluate and enhance existing security measures, staying abreast of the latest cybersecurity trends and technologies.

What you bring to the role:

• A team first, collaborative approach.

• The ability to influence other teams without direct authority.

• Excellent problem-solving skills and self-motivation to learn and upskill regularly.

• Strong written and verbal communication skills to complete an ability to work in a global, asynchronous manner.

• At least 5 years of experience in Security, with at least 3 years of cloud infrastructure development, software engineering, and SaaS security experience.

• Experience leveraging data lake solutions, such as Snowflake, for cyber security use cases.

• Wide ranging experience with enterprise security tools and technologies.

• Programming experience involving real-world development.

• Strong understanding of AWS products and services, their unique risks, and how to address those risks.

• Excellent analytical and problem-solving skills with a capability to innovate and create custom solutions.

Nice to have:

• AWS certifications or other cloud based certifications.

• Security certifications such as SABSA, CISSP, GSEC, GWEB, GPEN, OSCP, CEH, CCSP, etc.

• Involvement in local or regional security user groups or conferences.

• Experience with ML models, LLM prompt engineering, and leveraging modern AI solutions to help solve security problems.