We are looking for an experienced Enterprise Architect to take ownership of the IT Service Management domain within a mature Enterprise Architecture function. This is a strategic role focused on aligning tools and IT services with organizational goals, stakeholder needs, and certification requirements.
The organization operates on a modular platform architecture—each component is developed independently, but all follow a unified architectural vision under the oversight of the EA team. The EA function follows a structured, high-level approach ("Ivory Tower") where each domain is managed by a dedicated architect.
The underlying infrastructure is based on OpenStack, with two public clouds (AWS and Azure) integrated beneath it. However, this position does not involve hands-on work with the cloud layer—the focus remains entirely on architecture at the enterprise level.
🟣 You will be:
- shaping and maintaining a coherent architecture for the ITSM domain,
- evaluating, selecting, and overseeing tools and solutions supporting ITSM (e.g., Jira, Confluence, Asset Management),
- contributing to strategic planning based on the Flight Levels System Architecture (three levels of architectural planning),
- collaborating with technical component teams and fellow enterprise architects,
- communicating with diverse stakeholders and aligning their needs with the architectural vision,
- ensuring compliance of tools and services with ISO certification standards,
- balancing the development of new capabilities with the need to reduce technical debt.
🟣 Your profile:
- 5+ years as an Enterprise Architect (not a Solutions Architect),
- strong knowledge of TOGAF and proficiency in Archimate modeling (certification optional),
- hands-on experience in ITSM and tools like Jira, Confluence,
- excellent stakeholder management and cross-functional communication skills,
- understanding of ISO-compliant environments,
- strategic and analytical mindset with the ability to see the big picture,
- fluent English, knowledge of Polish is a plus,
- Work from the European Union region and a work permit are required.
🟣 Nice to have:
- experience with IT Asset Management solutions,
- familiarity with Flight Levels Architecture in practice,
- previous experience working in academic, research, or public sector settings.
🟣 Recruitment process:
CV review – HR call – Interview – Interview II – (Interview III)* – Decision
*if needed
🎁 Benefits 🎁
✍ Development:
- development budgets of up to 6,800 PLN,
- we fund certifications e.g.: AWS, Azure,
- access to Udemy, O'Reilly (formerly Safari Books Online) and more,
- events and technology conferences,
- technology Guilds,
- internal training,
- Xebia Upskill.
🩺 We take care of your health:
- private medical healthcare,
- multiSport card - we subsidise a MultiSport card,
- mental Health Support.
🤸♂️ We are flexible:
- B2B or employment contract,
- contract for an indefinite period.