👉 Desktop Support & IT Operations Specialist

🟣 You will be:

• managing the full lifecycle of company hardware, primarily Apple MacBooks,

• providing hands-on support within macOS environments,

• administering Google Workspace, including user management and account support,

• supporting networking and connectivity (VPN access, Wi-Fi troubleshooting, basic networking issues),

• maintaining office IT infrastructure (Zoom/Teams rooms, printers, peripherals),

• delivering high-quality, user-focused technical support,

• supporting employee onboarding and offboarding processes,

• acting as an internal advisor and trainer on workplace technology.

🟣 Your profile:

• expert-level proficiency with Apple hardware and macOS environments,

• solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, Wi-Fi),

• experience in desktop / end-user support roles,

• strong communication and interpersonal skills,

• ability to support both technical and non-technical users,

• proactive and problem-solving mindset,

• high level of reliability and ownership,

• upper intermediate English (B2+),

• availability to work 100% on-site in Wroclaw.

🟣 Recruitment Process:

CV review – HR Interview – Technical Interview - Client Interview – Decision

🎁 Benefits 🎁

✍ Development:

• development budgets of up to 6,800 PLN,

• we fund certifications e.g.: AWS, Azure,

• access to Udemy, O'Reilly (formerly Safari Books Online) and more,

• events and technology conferences,

• technology Guilds,

• internal training,

• Xebia Upskill.

🩺 We take care of your health:

• private medical healthcare,

• multiSport card - we subsidise a MultiSport card,

• mental Health Support.

🤸‍♂️ We are flexible:

• B2B or employment contract,

• contract for an indefinite period.