Technical Business Analyst (Document Management & Product)

About Webellian

Webellian is a well-established Digital transformation and IT consulting company committed to creating a positive impact for our clients. We are driven by shared values, strong principles, and a passion for innovative and disruptive technologies. We are a community of engineers and senior advisors who work with our clients across industries, playing a deep and meaningful role in accelerating and realizing their vision and strategy.

About the position

The ExpertTechnical Business Analyst will lead advanced functional analysis, process optimization, and document management initiatives. Building on senior-level responsibilities, this role focuses on Thunderhead or similar document-management platforms, advanced technical analysis, and providing deep expertise in assistance products and business processes. The analyst will drive strategic improvements and ensure robust, compliant, and scalable solutions.

Key responsibilities

• Perform advanced functional analysis and provide expert guidance on complex business processes.

• Lead design, configuration, and optimization of document lifecycle management using Thunderhead or equivalent platforms.

• Conduct detailed technical analysis to support integration, process improvement, and system enhancements.

• Provide expert knowledge of assistance products and end-to-end business processes.

• Prepare high-level functional specifications, process documentation, and recommendations for system improvements.

• Collaborate with technical teams, business stakeholders, and compliance teams to implement solutions effectively.

• Support legacy modernization initiatives and advanced automation of processes.

• Mentor and support junior and senior analysts, promoting best practices and knowledge sharing.

Competencies

• 7-12 years of experience as a Functional / Technical Analyst, including senior-level operational and process responsibilities.

• Expert knowledge of document management systems (e.g., Thunderhead) and process automation.

• Strong technical analysis skills and ability to translate complex requirements into actionable solutions.

• Deep understanding of assistance products, insurance workflows, or related business processes.

• Proven ability to lead cross-functional teams and manage complex integrations.

• Strong analytical, problem-solving, and documentation skills.

• Excellent collaboration, communication, and mentoring abilities.

• Fluency in English.

What we offer

• Contract under Polish law: B2B or Umowa o Pracę

• Benefits such as private medical care, group insurance, Multisport card

• English classes are available

• Hybrid work (3 days/week on-site) in Warsaw (Mokotów)

• Opportunity to work with excellent professionals

• High standards of work and focus on the quality of code

• New technologies in use

• Continuously learning and growth

• International team

• Pinball, PlayStation & much more (on-site 🤫)