QA Engineer

Who is Medihive?

Medihive builds state-of-the-art, award-winning telemedicine solutions. We create Virtual Clinics for medics, clinics, hospitals, insurers, and health systems, enabling them to Engage, Triage, and Treat patients online. Our software helps the medical community safely treat patients and save lives. Our mission is to optimise clinical communication, leveraging technology to allow clinicians to operate at the top of their license, increase their efficiency, and improve patient outcomes.

The Role: QA Engineer (EU Remote)

Please note: This is a remote role and is only available to applicants living in the EU.

Due to our continued growth, Medihive is seeking a QA Engineer to join a growing team of engineers under the Head of Test. This person will be embedded within an agile product engineering team, driving quality across all products. You will be supported by a community of practice QA function while delivering from within your scrum team. The successful candidate will work with the latest technologies to develop next-generation applications and products, ensuring all functionality is top-quality, secure, and robust. You will be expected to lead by example, demonstrating strong knowledge of QA processes and procedures gained within an Agile environment.

Responsibilities

• Design and create comprehensive test cases and scripts to address business and technical use cases.

• Work effectively within an Agile environment, leveraging JIRA for tracking and reporting.

• Collaborate closely with product management and development teams to build a strong understanding of project and testing objectives.

• Maintain and expand existing testing documentation (test plans, test cases/scripts, defect reports, etc.).

• Execute manual tests across the application's backend and frontend, utilising a range of hardware including desktop, mobile, and tablets.

• Participate in troubleshooting issues with different teams to drive root cause identification and resolution.

• Document, track, and escalate issues as appropriate.

• Support the production deployment of applications.

• Participate in internal engineering and external organisational demonstrations.

• Quickly gain product knowledge to become a product expert.

• Conduct ad-hoc or exploratory testing as required.

• Continually look for opportunities to improve the QA process.

Skills & Experience

Required:

• At least 3-5 years of experience in QA, ideally with exposure to agile development.

• Strong understanding of the full Software Development Life Cycle (SDLC).

• Experience in testing dynamic applications across web, mobile, and API platforms.

• Proven ability to understand intricate systems in order to devise complete and astute test scenarios.

• Excellent verbal and written communication skills with clear, professional English.

• Ability to work on own initiative and must be detail-oriented.

• Proven ability to manage multiple projects simultaneously.

• Ability to adapt to existing test processes and propose improvements where necessary.

Desirable:

• Exposure to JIRA.

• A relevant third-level degree or equivalent working experience.

• Exposure to Mobile Testing (iOS, Android).

• Exposure to automated testing techniques.

• Some knowledge of CI/CD tooling and processes.

Compliance Statement:
This role involves the processing of personal health information. We are committed to preserving the confidentiality, integrity, and availability of all physical and electronic information and information-related assets.