Senior Salesforce Administrator

Location: Hybrid, based in Warsaw, Cracow or Gdańsk

About Volt

Volt is revolutionising how people pay online, globally. Our technology frees consumers from cards by letting them ‘Pay by Bank’. It’s effortless. It’s lightning fast. It’s the future. For businesses everywhere, it’s transformative.

We’re already trusted by leading brands around the world, but the real-time revolution is only just beginning. Having raised $83.5m, we’re accelerating our mission of delivering real-time payments, everywhere. And that’s where you come in.

We need world-class talent to create a world where consumers pay, and businesses get paid, instantly. With headquarters in London and offices in Berlin, Kraków, Warsaw and Sydney – and an all-star team already in place – we’re sure you’ll fit right in.

About the role

We’re looking for an experienced Salesforce Administrator to join our Internal Automation Team, which is working on improving internal processes within the company. Currently the team is focusing on the customer onboarding journey.

What the role involves

As a Salesforce Administrator, together with a fellow Salesforce Engineer you’ll be:

• Supporting the team in accelerating the onboarding process
• Supporting the company to improve internal processes, and implementing automation
• Gathering requirements from English speaking Stakeholders, proposing, and deciding on solutions while communicating the progress
• Maintaining and integrating new third-party solutions like Gong, Thena, Ironclad, Vicasso, LinkedIn Sales Navigator
• Proposing improvements to the platform, so we can have a structured, intuitive experience for our internal customers
• Together with Tech Leader and fellow engineers, you will be creating, maintaining, and prioritising the technical backlog

About you:

• You have a Salesforce Administrator Certification (other certifications are a plus),
• You have a minimum 2 years of experience in an administrator role,
• You have an advanced knowledge of Sales Cloud and basic knowledge of Service Cloud,
• You have strong experience building and managing automation flows,
• You have experience in AppExchange and third-party integrations in Salesforce,
• You’re able to conduct in-depth, technical conversations with English speaking Stakeholders, gather requirements, propose and decide on solutions,
• You can write and maintain a comprehensive documentation,
• You’re self-motived, proactive, methodical, and you pay high attention to detail,
• You take ownership of your work.

What happens next?

• Selected candidates will be invited for an initial interview with our Talent Acquisition representative. The video meeting will take about 45 minutes,
• Then it’s time for a second interview! The meeting will be conducted by the team’s Tech Lead and our Salesforce Engineer. The interview will take about 75 minutes,
• Our CTO and Head of Engineering would also like to chat with you :) You can expect the meeting to last approximately 45 minutes,
• If successful, you will be given a job offer proposal.

What you can expect

• We champion ‘extreme ownership’ – being not just the owner of your own tasks, but a key member of a team united by, and accountable for, common goals,
• During the week we mostly work remotely but for those who prefer to be in the office we arranged coworking spaces in Warsaw (Business Link Astoria) and Cracow (Loftmill),
• Every Thursday our team members meet and enjoy working together at the Puro Hotels in Cracow, Warsaw, and Gdansk. There is always an opportunity to eat lunch together and grab some drinks after hours,
• Every occasion is a good reason for celebration; we organise Christmas parties and company retreats,
• Want to brush up on your English speaking skills? We offer subsidised language classes to all team members in Poland!
• We care about Voltologists’ health, so you will be provided with a Multisport card and medical insurance by Luxmed,
• We offer paid holidays (pssst...we will give you one day off extra for your birthday),
• In addition, once every two months on Friday we close down all comms at Volt - a digital detox. The whole business is officially ordered to take the day off!
• If you want to work in a company with a great, start-up atmosphere, you don’t have to look further :)

At Volt, diversity and inclusion are integral to our culture.

We believe in hiring for cultural add, embracing difference and fostering a safe space where everyone can bring their authentic selves. Our mission is to transform the payments industry and this is only possible through the power of our diverse and talented team.

Join us in making real-time payments accessible for all.

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