AI Agent Developer (*gn)

VIER is dedicated to providing outstanding business solutions powered by artificial intelligence. We enable the digital transformation of our customers using our cloud-based applications to deliver productivity gains and increase the quality of results. We are seeking a skilled and enthusiastic AI engineer to design, build, and deploy intelligent agents that leverage artificial intelligence to streamline operations, automate complex workflows, and improve overall productivity. This role involves working at the frontier of AI development, creating agents capable of multi-step reasoning, tool use, and adaptive learning for real-world applications. 

• In this role you design, develop, test, and enhance AI agent systems from conception to production rollout, using Python and AI frameworks such as Dify, DSPy, or Langfuse.

• You integrate AI agents with existing workflow systems, databases, APIs, and external tools to access real-time information and perform actions such as updating databases, sending emails, and generating reports.

• You select large language models (LLMs) for different use cases as dialog and reasoning engines to guide agent behavior through prompt engineering and handle edge cases.

• You implement memory systems enabling agents to maintain context, learn from past interactions, and improve performance. 

• You monitor and evaluate AI Agent system performance, debug issues, and continuously refine agent prompts to improve accuracy, latency, and relevance of AI outputs.

• You implement secure access protocols and safety measures to protect sensitive information and adhere to relevant data privacy requirements.

• You also make sure to create clear documentation of processes, methodologies, and system capabilities.

  
  

Your skills

• You have a Bachelor's or Master's degree in Computer Science, Data Science, Information Technology, or a related technical field or minimum of 5 years experience in a comparable position.

• You bring expertise in programming languages essential for AI development, such as Python, Go, or Java.

• You are knowledgeable of machine learning, NLP, deep learning, and neural networks. Experience with AI application frameworks and libraries like DSPy, Dify or Haystack.

• You have a deep understanding of LLMs, prompt engineering, and agent architectures.

• You bring excellent analytical and problem-solving skills, adaptability and a passion for continuous learning in a fast-paced field.

• You posess strong interpersonal abilities to navigate team dynamics and convey technical concepts clearly.

NICE-TO-HAVE

• You are familiar with containerization and deployment tools like Docker and Kubernetes and have prior experience in developing AI agents with relevant industry certifications in AI or cloud platforms.

  
  

Why us?

• We are a company with flat hierarchies and plenty of freedom to make your own decisions and take on your own area of responsibility.

• We offer an appealing and varied job where you can make things happen without bureaucratic obstacles.

• We promote further development/training that is tailored to your needs.

• Flexible working hours and trust-based working hours allow you to organize your working day in an uncomplicated way.

• Hybrid working model with office attendance every Wednesday and Thursday.

• Appreciative interaction and respectful communication in line with our Guiding Principles.

• Regular and constructive feedback meetings that promote your targeted development.

• We also offer you support in difficult life situations (professional or private) through our service provider INSITE.

• Promotion of a diverse, inclusive corporate culture in which all employees have equal opportunities.

• We offer continuous further development/training - tailored to your needs!

• Flexible working hours contribute to your work-life balance.

• We work in a hybrid working model (Wednesdays and Thursdays are office days).

• We have a team coordinator onsite in Poland.

*gender neutral: It doesn't matter to us whether you are female, male, diverse... where you come from, what color your skin is, or what you believe in. We focus on mutual respect and appreciation, as well as fun and motivation at work. Unleash your personality—with us, you as a person are the center of attention.

Sounds like a great match? Then apply to us! We look forward to receiving your application.

We would like to see you at the office in Poznań!

About us

VIER is rethinking customer dialogue and communication. With our ‘enrich’, “engage” and ‘evolve’ offerings, we make contact-based business processes more efficient. We improve the customer experience and the user experience. We combine artificial intelligence with human intelligence, expertise with intuition, years of experience with innovation and research. Whether in service, sales or administration: our intelligent solutions analyse, assist and automate contact-based business processes in all industries. They elevate employees to a new level of competence. On the VIER technology platform, our partners and we orchestrate communication, dialogue and task processing. It is the only platform in Europe for complete end-to-end solutions – secure data, German cloud and local service included!