Senior IT Workplace Engineer / System Automation Engineer (Printify)

The Product

In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse.

Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base.Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe. Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV. Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.

The Position

We are seeking a highly skilled and experienced System Automation Engineer to join our team! In this role, you will take ownership of complex IT workplace infrastructure, drive automation initiatives, and lead large-scale projects that enhance our IT ecosystem. If you have deep expertise in enterprise applications, scripting, and cross-team collaboration, we’d love to hear from you.

Your Responsibilities:

• Manage, optimize and implement IT enterprise platforms and infrastructure in accordance with the newest technologies and industry best practices.

• Develop and maintain scripts and applications to automate IT systems, configurations, deployments, updates and processes and improve efficiency.

• Create scripts and automation workflows for user provisioning/deprovisioning, access reviews, and policy enforcement.

• Develop and maintain integrations between IdPs and business systems.

• Monitor systems and resolve operational issues through automated remediation.

• Identify performance bottlenecks and suggest automated solutions.

• Work with business stakeholders and proactively gather requirements, perform analysis, and implement solutions.

• Lead and/or participate in organization-wide IT infrastructure projects and initiatives, such as migrations, system implementations, automations, and process improvements, ensuring smooth execution and minimal disruption.

• Establish and collaborate with cross-functional teams to enhance IT infrastructure, security, and operational efficiency.

• Provide expert-level troubleshooting and technical support, resolving complex IT issues and improving system reliability.

• Define and enforce IT best practices, policies, and security standards across the organization.

• Document technical solutions, best practices, and workflows to enhance knowledge sharing within the team.

• Work closely with the Security and Compliance teams to ensure regulatory and security requirements are met.

• Share knowledge and foster a culture of continuous learning.

Your Qualifications:

• 3+ years of work experience in a similar position.

• Upper-intermediate or higher English level.

• Extensive experience in IT workplace engineering, systems automation, system administration, system architect, or a similar role.

• Experience with Okta, Entra ID, or similar IdP platforms.

• Understanding of SSO, MFA, SCIM provisioning, and federation protocols (e.g., SAML, OAuth, OpenID Connect).

• Familiarity with SaaS admin and API automation for Google Workspace, Microsoft 365, Jira/Confluence, Slack, Jamf, Intune, etc.

• Strong scripting experience (e.g., Python, PowerShell, Bash) for system automation, reporting, and workflow improvements.

• Solid grasp of IAM principles (least privilege, RBAC, JIT access).

• Experience using tools like Terraform, Okta Workflows, or identity governance solutions (SailPoint, Saviynt, etc.) is a plus.

• Knowledge of IT Networking for improving and implementing IT infrastructure solutions in accordance with security best practices.

• Proven ability to engage in and execute large organization-wide IT infrastructure projects. 

• Proven ability to take the lead role managing internal team and cross-team initiatives.

• Excellent problem-solving skills, with the ability to analyze complex IT challenges and implement effective solutions.

Are You ready? 😊

...and of course, your benefits:

• 20 fully paid business days of vacation

• 15 fully paid sick leaves

• 11+ fully paid public holidays

• compensation for health insurance and sport club membership

• ability to work from home or remotely 😊