Senior Ad Operations Manager

Your Role

We’re looking for you – our organized mind with a technical touch – to keep our digital campaigns running smoothly.

As a Senior Ad Operations Manager, you make sure campaigns run flawlessly, are set up cleanly and deliver strong performance. You’re the connection point between technology, product, account management, our publishers, and advertisers – and you stay on top of things when projects get complex.

Your day-to-day work combines 3rd-level support and campaign management: you implement setups, analyze issues, find pragmatic solutions and bring advertising experience that helps drive tracking, setup and optimization forward.

With your AdTech know-how and eye for detail, you make sure processes run smoothly, campaigns deliver efficiently and our partners can rely on excellent service.

In Practice, That Means:

●      You handle forecasting, campaign booking and monitoring of campaign delivery

●      You are solution-oriented and take initiative to propose optimizations when campaigns don’t run as planned.

●      You handle complex technical campaign  cases escalated from 1st or 2nd level support and find pragmatic solutions.

●      You review and optimize setups in Google Ad Manager/Microsoft Monetize  and spot errors quickly.

●      You use browser developer tools with ease and jump into the source code when needed – mainly HTML and CSS.

●      You support our clients through the JIRA ticket system – combining technical expertise with a real understanding of their needs.

●      You work closely with product management, QA and engineering to ensure sustainable solutions for high impact ad formats.

●      You document processes, solutions and best practices so knowledge is shared and accessible within the team.

●      You keep an eye on new tools, technologies and AdTech trends to continuously improve our systems and workflows.When things get technically or organizationally challenging, you bring the right people together, structure the process and see projects through to the finish line.

What You Bring

You have several years of experience in technical support or ad operations within the digital AdTech environment – you work in a structured, solution-oriented and independent way, with a strong focus on quality and technical depth.

●      Education: Degree in media design, computer science, IT or a comparable field.

●      Languages: German at native level and English fluently spoken and written (min. B2).

●      Technical Know-How:

o   Web technologies: Strong skills in HTML, CSS and JavaScript plus a deep understanding of website integrations.

o   AdTech and header-bidding systems: Solid knowledge of Prebid, Amazon APS and Open Bidding – including implementation and troubleshooting.

o   Campaign and deal management: Experience in setting up, optimizing and managing campaigns, as well as deal setups in Google Ad Manager, Microsoft/Xandr and Equativ.

o   Tools & platforms: SSP/DSP and similar ad-serving or campaign management systems.

With your technical eye for detail and strategic mindset, you help shape and improve our systems and processes – always aiming to make things simpler, more stable and better.You combine pragmatism and expertise to drive sustainable progress – both technically and organizationally.

What We Offer

Here’s what you can expect:

●      Work from our office or remotely – you’re part of the team no matter where you are.

●      Direct access to decision-makers – no endless loops or unclear responsibilities.

●      Transparent project work – open boards, regular syncs and structured reviews keep everyone aligned.

●      Clear roles and processes – everyone knows their scope, no artificial barriers or territorial games.

●      A stable technical setup – clean interfaces, solid documentation and pragmatic development.

And beyond that:

●      28 vacation days plus Christmas Eve and New Year’s Eve off

●      Medicover (PL)

●      Annual birthday gift for everyone

●      Two great company events per year

●      Four fully covered trips to Munich per year (incl. travel & hotel)

Our Hiring Process

We believe both sides should get a clear picture of each other. Our process has four steps:

1. Video call (~30 min): A short intro with HR – motivation, expectations and general framework.

2. Video call (50–60 min): A technical and mindset conversation with your future manager – focused on how you work and communicate.

3. Case Study (video call 120–150 min) & Personality Test (online 30–45 min): On-site or remote (for international candidates) – a realistic Ad Ops scenario: you analyze a campaign with weak performance, identify technical issues, spot optimization potential and advise on specific actions to reach its goals.

4. Final interview: Discuss results and final contract details.

After each step, you’ll receive honest and direct feedback – our process is lean and reliable.

About Us

You’ll find Traffective in the heart of Munich, right above Kunstlabor 2 at Stiglmaierplatz. Since 2009, our diverse international team of around 40 people has been shaping the media landscape with passion and purpose.

Our mission? To empower publishers, journalists and bloggers with innovative solutions that help them sustain their work – for more diversity and freedom of expression.

Team spirit, transparency and honest feedback define our culture. Flat hierarchies, direct communication and a mindset of continuous learning set us apart. With our self-developed monetization platform, we combine cutting-edge technology with excellent customer service – creating real value for publishers and advertisers alike.

Sustainability means more to us than just a buzzword. Beyond our core business, we support local social projects because we believe business and responsibility should go hand in hand.