Product Designer - Workflows & Visual Builders

Do you love designing systems that feel effortless, even when what’s under the hood is complex? Are you excited by the challenge of making AI-powered automation intuitive and approachable for users at scale?

We’re looking for a Product Designer to join the Workflows & Visual Builders team, where we design the tools that let businesses automate tasks, connect data, and build smarter processes — all without writing a line of code.

Our mission: to invent a new way of building workflows that combines visual building blocks with AI assistance. You’ll help shape how thousands of businesses design automations, integrate agents, and make their everyday work easier.

About the team

We’re a tight, cross-functional group (frontend, backend, QA, design) working on one of the most experimental and high-potential areas at Text. Today, our visual builder is live in beta with thousands of licenses, but we’re already moving fast toward its next evolution:

• Rethinking the builder UX from scratch.

• Seamlessly combining AI agents, prompts, and workflow triggers into one experience.

• Exploring how new standards like MCP (Model Context Protocol) open doors for integrating LLMs and products.

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We’re searching for a hands-on, product-minded designer who thrives on tough design challenges and loves pushing boundaries.

This isn’t a maintenance role. You’ll work on greenfield product design challenges, shaping entirely new concepts while iterating quickly based on user and business feedback.

You will be responsible for:

• Redesigning the builder experience from the ground up — creating a workflow system that’s intuitive, powerful, and scalable.

• Balancing visual simplicity with functional depth to ensure non-technical users can build automations with confidence.

• Exploring AI-powered experiences: prompt-based workflow creation, agent-triggered flows, and co-pilot-style support.

• Taking ownership of the entire design process — discovery, ideation, prototyping, testing, iteration, and delivery.

• Collaborating with engineers, product leaders, and stakeholders to shape solutions from concept to release.

• Validating ideas through user research, experiments, and data analysis — iterating based on real impact, not guesswork.

• Contributing to the broader design culture at Text by sharing insights, giving feedback, and raising the quality bar.

Who you are:

• Inventive problem-solver: You thrive when faced with “unsolved” design problems (like building a workflow experience no one has cracked yet).

• Product thinker: You design with both users and business impact in mind. You’re curious about outcomes, not just outputs.

• AI-curious: You’re excited by the opportunities of AI in product design and keep an eye on emerging trends.

• Proactive collaborator: You bring ideas to the table, not just polish what’s given to you.

• User-centered: You enjoy talking to customers, testing ideas with them, and iterating based on feedback.

• Detail-driven: You care about usability, visual polish, and documentation — because design is more than screens.

  
  

You may be a great fit for this role if you have:

• 4 or more years of product design experience, ideally in SaaS or complex tool/product environments.

• A strong portfolio demonstrating UX/UI thinking, interaction design, and problem-solving on complex systems.

• Fluency in Figma and other design/research tools (e.g. Hotjar, Amplitude).

• Experience leading end-to-end product design processes.

• Strong communication skills for presenting ideas, facilitating discussions, and aligning cross-team decisions.

  
  

Nice to have:

• Experience with automation platforms (Zapier, Integromat, Airtable, etc.) or other “builder” tools.

• Familiarity with AI-powered experiences or LLM-driven interfaces.

• Interest in emerging standards like MCP.

• Experience in user research and experimentation (A/B testing, usability studies).

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Why you’ll love working with us:

• Big challenges, big impact: Redesign a builder experience from scratch — your work won’t be incremental, it will be transformative.

• Future-facing tech: Work at the intersection of workflows, AI agents, and automation protocols that are just hitting the industry radar.

• Creative freedom: We give designers real ownership — you won’t just “make it pretty,” you’ll shape how it works.

• Dynamic team culture: We’re open, collaborative, and yes, a bit chaotic — but in the best, energizing way.

• Room to grow: This is a chance to leave your mark on one of Text’s most ambitious product bets.

  
  

🔥 This is not your typical product design role. It’s a chance to invent how businesses of the future build with AI + automation. If you’re ready to take on hard problems, explore uncharted territory, and design something people haven’t seen before, we want to hear from you.

How we work

We’re a hybrid team – remote when it makes sense, onsite when it matters most.

Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes.

Our office is open year-round – drop by anytime.

Benefits

We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for?

We feel it too ;) Join us and apply.