Product Manager (Colleague Relations Service)

Company Description

Tesco is a leading multinational retailer, with more than 330 000 colleagues.

Our software is used by millions of people across several countries every day. Whether it’s the tills and websites our customers use, or the systems our colleagues and partners use, you’ll play your part in keeping it running like a well-oiled machine. And when a business problem pops up? You and the creative minds in our team will be challenged to solve it.

As Tech Hub we cooperate within the group of Tesco Technology Hubs located in the UK, Poland, Hungary, and India.

What our colleagues like the most at Tesco:

• We develop our own products

• We make an impact; large scale of operation

• Accountability and respect are given to us

• We cooperate and support each other

• There are great colleagues who are divided into small teams here

• We can develop and learn new things

Job Description

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, in store, on the move … anywhere in their world. With our unrivalled physical and digital assets and an ambitious investment programme, we aim to become the world's best multi-channel retailer.

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation, evolving our product development process and transforming our technology to become the world’s leading e-commerce business.

We need people who share our ambition to deliver for our customers. We want passionate, talented and hardworking individuals willing to take the initiative and drive us forwards. In return we offer a huge challenge, strong support, a great team, an excellent benefit package, and significant career development opportunities.

Joining us means playing a part in defining; building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.

We seek a talented Product Manager to lead the development and management of the Colleague Relationship Service (CRS) within the colleague domain. CRS is a foundational service that enhances security across Tesco by ensuring colleagues have the appropriate level of access to data and actions. It consolidates and standardises colleague data, making it available via modern REST APIs to support secure, real-time access decisions across Tesco applications.

You will be responsible for

• Own the product strategy and execution for CRS, ensuring alignment with Tesco’s broader access management and security goals.

• Collaborate with stakeholders across domains to understand access control needs and translate them into scalable, secure API solutions.

• Build deep domain knowledge of colleague data and access management and assess new opportunities through research, analysis, and stakeholder engagement.

• Lead sprint and release planning with engineering teams to deliver maximum business value efficiently.

• Drive discovery and validation of minimum viable products (MVPs) for new features, ensuring alignment with user needs and compliance requirements.

• Break down complex initiatives into epics and stories, enabling incremental value delivery.

• Provide leadership and direction to cross-functional teams, ensuring clarity on short-term priorities and long-term vision.

• Be accountable for CRS’s performance, adoption, and reliability, and work to expand its usage across Tesco applications.

• Support and mentor other Product Managers within the Colleague Transformation team.

• Contribute to hiring and developing a strong product management community within Tesco.

• Adapt to evolving business needs and take ownership of other products within the colleague domain as required.

Qualifications

You will need

• Managing API-driven platforms in a complex enterprise environment.

• Strong understanding of Identity and Access Management (IAM) principles and access control models.

• Articulating a product strategy in terms of user and business value.

• Applying agile methodologies to deliver high-quality digital products.

• Communicating complex technical concepts clearly to diverse audiences.

• Influencing stakeholders without direct authority.

• Solving unstructured problems through hypothesis-driven development and data analysis.

• Product management best practices and methodologies.

• Collaborating with engineering teams to estimate and deliver technical solutions.

• Balancing technical debt and feature delivery through objective prioritisation.

• Making sound decisions around business priorities and resource allocation.

Personal

• Flexible, organised, and proactive with a creative and pragmatic mindset.

• Strong relationship builder with peers and senior leadership.

• Excellent written, verbal, and presentation skills across all levels of the organisation.

• A tenacious, can-do attitude and a willingness to challenge the status quo.

• Able to bring people on a journey and foster collaboration across teams.

Unsure if you fit all the criteria? Apply and give us the chance to evaluate your potential – you could be the perfect fit!

Additional information

Hybrid working

We always welcome conversations about flexible working, so feel free to talk to us during your application about how we can support you. We value connecting, collaborating, and innovating with our colleagues in person. 

At Tesco Technology, we work in a hybrid model. This role requires you to be based in or near Kraków, as we currently meet in the office 3 days a week.

Benefits

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all):

• Permanent contract from the go – as a sign of our trust in your abilities

• MacBook as your tool for work

• Learning opportunities - certified technical training and learning platforms like Udemy, Pluralsight and O’reily

• Referral Bonus

• Sports activities with a personal trainer in the office

Benefits for colleagues on employment of contract only:

• Additional 4 days of paid leave to support your well-being and family life

• Up to 20% yearly salary bonus – based on both individual and business performance

• Private healthcare (LuxMed)

• Cafeteria & Multisport

• Supporting those, who are not yet eligible for full holiday entitlement, by expanding their pool from 20 to 25 days

• Relocation Help

• IP Tax Deductible Costs

If that sounds exciting, then we'd love to hear from you.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.