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  • Network Administrator L2
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    Network Administrator L2

    Warszawa
    Type of work
    Full-time
    Experience
    Mid
    Employment Type
    B2B
    Operating mode
    Hybrid
    Tata Consultancy Services

    Tata Consultancy Services

    Tata Consultancy Services (TCS) in Poland is a vibrant, multicultural hub, home to over 600 associates from 27+ nationalities. We are a global leader in IT services, consulting, and business solutions, committed to fostering innovation and growth for both our clients and employees. Located in Warsaw, our Digital Delivery Centre serves as the heart of cutting-edge digital transformation projects, providing state-of-the-art services and solutions to clients worldwide.

    Company profile

    Tech stack

      Cisco

      regular

      VPN

      regular

      Palo Alto

      regular

      Troubleshooting

      regular

    Job description

    Online interview

    Your attitudes we value:

    • At least 2 year of experience on similar position.
    • Understanding of internet protocol versions IPv4, subnetting, switching protocols.
    • Hands on experience on Cisco LAN switches and Palo Alto firewalls.
    • Knowledge to support & basic configuration of Cisco Access Points & Arista sensors for wireless infrastructure.
    • Experience on site-to-site VPN implementation, troubleshooting and problem resolution.
    • Ability to analyse and troubleshoot L2 network tickets and service requests.
    • Basic configuration capabilities such as basic ports switching, routing rules, ports, firewalls rules, NAT rules, application filtering, URL filtering etc.
    • Knowledge on raising TAC with OEM vendors for desired results or troubleshoot with TAC for major escalations when required.
    • Strong interpersonal & communication skills.
    • Good critical thinking and problem-solving ability, great at organizing, prioritizing, and multitasking.
    • Ability to explain & coordinate with cross functional corporate teams to work towards achieving the desired outcome.
    • Fluency in English.
    • Nice to have: ITIL process understanding, DHCP, DNS, Load Balancing Concepts, WLC knowledge & functioning of SSID’s, CCNA or Palo Alto firewall equivalent certification is preferred, basic automation knowledge on Python, Ansible, Rest API etc.


    Your daily tasks:

    • Level 2 troubleshooting of network and security technologies.
    • Documentation – support procedure, inventory update.
    • Vendor coordination with telecoms service provider & OEM.
    • Involvement into all network - wired, wireless, network security infrastructure day to day issues.
    • Should be able to plan and implement/execute a global delivery centre, which includes designing, acquisition, deployment, configuration etc.
    • Change management: CR implementation within the SLA defined, post implementation review (PIR), reversal of change.
    • Capacity management: capacity planning of for IS devices, spares & other consumables (SFP, Optical Fibre Cables).
    • Business Continuity Plans/Disaster recovery R: prevent single points of failure, BCP are offered to projects by identifying alternative DR sites.


    What do we offer?

    • 12 months B2B contract with the possibility of extension
    • Hybrid work (4 days in the office, Fridays remotely)
    • Opportunity to use foreign languages and the newest technologies on a daily basis
    • Access to wide range of learning & development platforms
    • Work in a multicultural environment


    Undisclosed Salary

    B2B

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