Account Executive

Department: Sales

Reports to: Director of Sales & Customer Success

Location: Remote (Europe-based) or Hybrid (from our Warsaw office)

About the Role

We’re looking for an Account Executive who knows their way around SaaS sales. Someone who can jump into our inbound motion, drive deals forward, and isn’t afraid to roll up their sleeves for some outbound hustle when the pipeline needs love.

You’ll be joining a small, high-performing sales team at Survicate - a customer feedback platform helping companies capture, analyze and act on insights that drive growth. We have a hybrid go-to-market model - roughly a 50/50 split between product-led growth and sales-assisted motion. You’ll focus on the sales-assisted side, handling larger, more complex deals that often involve multiple stakeholders, procurement, legal reviews, and custom requirements.

You’ll own the full sales cycle - from the first “hey there 👋” to closing the deal - and you’ll have the freedom (and support) to experiment with creative ways to bring new customers on board.

What you’ll do

• Own the full sales cycle; discovery, qualification, demo, negotiations, to closing

• Manage complex sales processes involving multiple decision-makers, legal/procurement steps, and technical requirements

• Take ownership of your pipeline coverage - keep it healthy, predictable, and aligned with your targets; when inbound volume slows down, we expect you to proactively fill the gaps with smart outbound outreach

• Work closely with marketing and customer success to share insights from the field and shape our messaging

• Represent Survicate at conferences and industry events - in person. You’ll demo, network, and close right on the spot. This means you may need to travel occasionally (mostly within Europe), especially during conference season

Who we’re looking for

You’re not new to the SaaS game - you’ve spent a few years (2-4, ideally) selling subscription-based B2B software, and you know what a real sales cycle looks like. You’ve handled inbound leads, you’ve built your own pipeline when needed, and you understand how to navigate deals with multiple stakeholders, procurement, and the occasional legal curveball.

But beyond experience, here’s the kind of person we click with:

• You’re a self-starter. When there’s work to do, you don’t wait for someone to hand you a checklist. You spot what’s missing and make it happen. Whether that means building pipeline or jumping on new opportunities.

• You’re confident around people. You enjoy connecting with prospects — whether that’s over Zoom, LinkedIn, or face-to-face at conferences. You know how to turn a casual chat into a meaningful sales conversation.

• You’re curious. You like learning what’s new in our industry as well as in the industries you sell to. You stay sharp on best practices and trends in your domain to sell smarter.

• You’re consistent. You deliver high-quality work and keep yourself organized. You care about getting things done the right way.

• You’re tech-savvy. You learn tools quickly (both ours and the ones we integrate with) and you can confidently explain how Survicate fits into a customer’s existing tech stack. You understand ecosystems, not just products.

If you’re reading this and thinking, “Yep, that’s me,” then you’ll probably fit right in 😉

On the other hand, this role might not be a fit if…

• You prefer a structured, corporate-style environment. We move fast, pivot often, and sometimes build the plane while flying it. We understand that this dynamic isn't for everyone, and that's perfectly okay.

• Change and ambiguity stress you out. Roles evolve here. New processes, priorities, and ideas pop up as we grow. Embracing this level of flexibility is crucial for success here, but we acknowledge it may not suit everyone.

• You need constant direction. We value self-starters who figure things out and make things happen. If you prefer a more structured work setting where tasks are explicitly assigned, our outcomes-focused approach might not align with your expectations.

• You’re not comfortable managing a high volume of leads and deals. This role involves juggling multiple conversations at once and staying organized in a fast-paced setting. If you are more comfortable working with a smaller volume of leads and prefer a more focused workload, our high-volume, fast-paced environment might not be the ideal fit for you.

Compensation:

• Salary of PLN 8,000 to PLN 10,000 net + VAT (on target salary)💰

• Uncapped commission 👋

Why you’ll love working at Survicate

• Sell a product that customers genuinely love (check our reviews if you don’t believe us 😉).

• Work with some of the best clients out there and help shape how they connect with their customers.

• Be part of a supportive, no-BS team where everyone has real ownership and autonomy. We move fast, test bold ideas, and cheer each other on.

• Best-in-class benefits: private healthcare, Multisport card, PetHelp, a benefits platform, a personal assistant (AskHenry), and access to the Hedepy (HearMe) mental health platform.

• Keep a healthy balance with flexible hours and paid time off (sick leave also 😉).

• A small team so you won’t be one of the dozens. Your impact will be felt inside and outside the company.

• Experienced, remote-first team with healthy processes.

• Friendly and time-respectful teammates.

• Company events - meetings, occasional retreats.

How to apply

1. Upload your CV in English.

2. Record a short video (optional) telling us a bit about yourself and why you’d like to join Survicate. Never heard of us before? Totally fine - we’d love to hear your first impressions, too 😄

   P.S. don’t stress about looking all polished. If you’re in your home clothes, go for it anyway. Most of us work from home and live in sweats, so you’ll fit right in. We promise, we don’t judge!