Salesforce Business Analyst

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.

Scope:

• Analyse and structure business requirements for Salesforce initiatives

• Translate business needs into clear inputs for delivery teams

• Analyse Salesforce production data and support data-driven decision making

• Perform data quality, cleansing, and merging activities in Salesforce

• Support initiative preparation, validation, and operational activities

• Contribute to cross-system and platform-wide initiatives

• Collaborate with business, product, and technical teams in a central platform setup

Skills:

• Salesforce Administrator Certification (mandatory)

• Experience with Salesforce production data

• Strong background in Business Analysis and/or Data Analysis

• Experience with data quality, cleansing, and data merging in Salesforce

• Ability to analyse complex datasets and generate clear insights

• Good understanding of Salesforce data models

• Strong communication and stakeholder collaboration skills

• Structured, analytical, and detail-oriented approach

Nice to Have:

• Experience in centralized platform or enterprise Salesforce teams

• Exposure to integration-heavy or cross-system environments

• Understanding of both operational and project/initiative delivery

• Salesforce Data Cloud experience

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