Project Management Officer (PMO)

Join Sii Poland and become a part of our Project Management Competency Center. Currently, we are looking for a PMO to support projects focused on creating chatbots and developing contact center solutions.

Your tasks

• Monitoring the execution of projects within the assigned portfolio, including resource planning and tracking their utilization

• Verifying financial KPI indicators for projects in the portfolio

• Tracking project progress, including monitoring milestones

• Ensuring compliance with quality standards and internal project execution methodologies

• Providing support in organizing status meetings and maintaining communication with stakeholders

• Reviewing and analyzing project-related risks to ensure profitability and secure project execution

• Presenting audit results and recommendations to business stakeholders

• Developing recommendations and corrective actions for project managers, including change management strategies

• Supporting project/service planning, scheduling, risk analysis, and cost estimation

• Making significant contributions to knowledge management processes related to key aspects of the project lifecycle, covering both sales and delivery phases

Requirements

• At least 5 years of experience in a PMO role, preferably within the banking sector

• Higher education in economics, administration, IT, or finance

• Strong analytical thinking and problem-solving skills

• Knowledge of reporting and control techniques in project execution

• Basic knowledge of project management or quality assurance systems

• Excellent organizational skills, negotiation abilities, and assertiveness

• Proficiency in delivering presentations and training sessions

• Previous work with risk management, including non-financial risk

• Experience and knowledge in the area of AI (e.g., AI-driven solutions, chatbot technologies, automation)

• Strong communication skills, flexibility, and commitment

• Ability to learn quickly and adapt to a dynamic work environment

• Fluent English

• Willingness to attend the Client’s office in Cracow once per quarter

• Residing in Poland required