Junior IT Support

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About Us" presentation.

We are a growing team looking for a Junior IT Specialist in the IT department to help us on our journey to revolutionize road freight logistics. The role is located in our Wrocław office.

WHAT YOU WILL DO …

As a Junior IT Specialist, you’ll work on interesting responsibilities like providing on-site and virtual remote IT support to our employees, maintaining on-site systems and our global IT services and help bringing IT at sennder forward. You’ll be collaborating closely with the whole team to provide excellent IT service and support, matching sennder’s IT SLOs.

• Deliver on-site IT service in alignment with IT guidelines and SOPs
• Keep local ITC systems up-to-date and up and running
• Ensure meeting rooms on-site are working
• Ensure devices, resources and licenses are used efficiently
• Deliver virtual remote IT service for other offices
• Prepare computers for assignment and prepare for reassignment after return
• Keep track of IT stock and initiate restocking, repair, recycling or secure disposal of broken gear
• Handle IT asset inventory updates

WHAT WE ARE LOOKING FOR …

• Proactive mindset and a service attitude, interested in providing end user support, with strong problem-solving skills
• Quick adaptation to new technologies and enjoyment of optimization and automation
• Excellent communication skills with a B2/C1 level of English
• Fluent Polish
• Experience with common operating systems, client hardware, meeting room equipment and related services
• Basic knowledge of wired and wireless networks (LAN and WLAN)
• Certification such as CompTIA A+, Google IT Support Professional Certificate or similar is a plus
• Drivers license is a plus

WHAT YOU CAN EXPECT…

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit and respect to build fruitful collaboration across teams. Learn more about who we are on our career site.

• Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
• Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.
• Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.
• Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
• Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.
• Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
• Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at ta@sennder.com. As soon as you apply your journey with sennder begins.