Privileged Access Management (PAM) Onboarding Specialist – CyberArk

We are looking for an experienced PAM Onboarding Specialist to drive the onboarding of privileged accounts into our CyberArk platform across infrastructure, applications and cloud environments. In this role, you will act as the central coordinator between business/application teams, infrastructure teams and CyberArk engineers, ensuring a secure, compliant and efficient onboarding process.

Responsibilities

• Analyse privileged accounts across infrastructure, applications and cloud, interpret scan results and identify onboarding gaps and priorities

• Advise account owners on appropriate onboarding patterns and guide setup of AD groups, shared accounts and CyberArk safes

• Coordinate CyberArk engineers for implementation, configuration of connectors and plug-ins and onboarding delivery

• Manage task ownership, timelines and status tracking across multiple onboarding streams

• Orchestrate testing, validation and sign-off with application, infrastructure and security stakeholders

• Prepare documentation, runbooks and ensure smooth transition to BAU with the PAM Run Team

• Conduct workshops and knowledge-sharing sessions to support and enable stakeholders

Qualifications

• Completed studies in computer science, business informatics or a comparable qualification

• 5+ years of IT consulting or similar experience integrating security requirements into IT solutions

• Strong understanding of IAM concepts including Privileged Access Management (PAM)

• Hands-on experience with CyberArk (Vaults/Safes, PSM, CPM, connectors, plug-ins, policies)

• Solid knowledge of Windows and Linux account models and Active Directory / LDAP

• Familiarity with cloud platforms (AWS, Azure, GCP) and their privileged account models

• Strong analytical, organisational and stakeholder management skills in project/programme environments

• Excellent English and fluent Polish language skills, ability to run workshops and collaborate in cross-functional international teams

• Openness to work in a hybrid working model from our office in Katowice

About Riverland Reply

Riverland Reply is specialized in consulting end-to-end customer-oriented solutions and strategies. In addition, Riverland Reply supports its customers in strategic IT decisions, implementation of defined solutions and production execution. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology and a full custom implementation. Knowing that Customer Experience in the digital era must be highly flexible to be adapted to different industries, Riverland Reply advises clients in automotive, transportation, logistics and finance industry. The strong partnership and close collaboration with Oracle made Riverland Reply the experts of Oracle’s Customer Experience products.