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Application Support Engineer
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Application Support Engineer

Kraków
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office

Tech stack

    Windows

    advanced

    SQL

    regular

    C#

    nice to have

    Angular

    nice to have

Job description

Our Client is looking for a passionate and experienced Applications Support Engineer. 

Working with our Client gives everyone the opportunity to positively impact their customers and you will be called on to realize and drive these opportunities. Our Client is a high growth organization working on products and software that is changing our customers world. Be part of this fantastic new opportunity and inspiring culture of relentless innovation towards Ingenuity for Life.

Your responsibilities:

  • Building, maintenance and support of applications
  • Ensuring that applications and interfaces remain available and stable to end users
  • Communicating with Internal Development Teams/Vendors to find resolutions to reported software faults and to ensure that defects and change requests are managed effectively
  • Maintaining and improving monitoring of applications
  • Support team with testing new features

Wymagania

  • Bachelor Degree in Computer Science or equivalent experience
  • At least one year experience in business application support (2nd line)
  • Familiarity with system monitoring tools
  • Knowledge of Windows systems with basic scripting skills
  • Advanced level of English
  • Excellent communication skills and attention to details
  • Familiarity with ITIL framework, especially: incident, problem and change management
  • Analytical approach with outstanding problem-solving capabilities
  • Good level of SQL

Nice to have:

  • Cloud technology, especially Azure
  • Basic knowledge of .NET (C#)
  • Basic knowledge of Angular
  • Experience in troubleshooting applications based on .NET (C#) and Angular

Świadczenia

  • Energetic team, innovative company culture and the latest technologies
  • International projects
  • Internal career paths, international opportunities
  • Vast opportunities for self-development: online courses and library, experience exchange with colleagues across our European team, certifications
  • Full service modern office location in center of Krakow