IT Manager

Promise Group is a leading Microsoft partner in CEE region, offering a wide range of products and services for clients from various economic sectors, including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company has been operating since 1991 and, since 1996, has been the largest provider of Microsoft solutions in Poland. Promise Group specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development. 

We are currently seeking talented individuals to join our team in the role of IT Manager. We are committed to excellence and are looking for a dedicated professional to lead our IT team and ensure the smooth operation of all IT processes, standards, rules, and policies. 

Key Responsibilities:

• Leading and managing a team of 6-8 Full-Time Employees (FTEs) in the Internal IT team
• Ensuring the company has robust IT processes, standards, rules, and policies in place.
• Overseeing all IT operations to ensure efficiency and effectiveness.
• Managing IT security, data retention, disaster recovery to protect the company's data and systems.
• Handling more complex technical issues (still to be open for hands on tasks)
• Staying up to date with technologies and coming up with solutions that align with fast- paced growth of the company 
• Collaborating with other departments to support their IT needs and ensure alignment with company goals.
• Developing and implementing IT strategies to support the company's growth and objectives (planning for capacity, budget, …)
• Monitoring and maintaining IT infrastructure, including hardware, software, and networks.
• Ensuring compliance with relevant regulations and industry standards.
• Providing leadership and guidance to the IT team, fostering a culture of continuous improvement and professional development. 

Our Requirements:

• At least 2 years of proven experience as an IT Manager or similar role (preferably in an international company)  
• Strong knowledge of IT systems, processes, and best practices.
• Current technical knowledge about Windows/Linux environments, Active Directory, Microsoft 365, Azure, Security.  
• Experience in managing IT operations and ensuring IT security.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Excellent communication (ENG min B2+, preferred C1) and interpersonal skills.
• Ability to work collaboratively with other departments and stakeholders.
• Relevant certifications (e.g., ITIL, CISSP) are a plus. 

We Offer:

• Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support our people’s growth) 
• Work with the largest Microsoft partner in Poland 
• Stable employment in a company that has been in the market for over 30 years 
• Hybrid work model – standard setup includes 3 days in the office and 2 days of remote work per week. During the onboarding period, we work from the office full-time (5 days a week) to ensure the best start.
• Non-corporate environment with focus on high level of collaboration among teams and team members
• Focus on integration – we meet for joint trips, picnics, play board games at work, and organize group outings 
• Benefits package – Multisport card, private medical care, life insurance, subsidies for English classes. Plus, fresh fruit every Wednesday and ice cream treats on Thursdays during the summer months!

Our Values:

Promise Group is dedicated to collaboratively enhancing technological competencies and inspiring individuals and organizations to achieve their full potential. Our culture is built on open communication, mutual respect, responsibility, trust, and commitment. We prioritize transparent dialogue and active listening, value diverse perspectives, and maintain healthy relationships by addressing concerns constructively. We take responsibility for our actions, keeping our promises and learning from mistakes. Trust is fundamental; we avoid superficial judgments and build strong connections. Our commitment to continuous improvement drives us to hone our skills, tackle new challenges, and pursue innovative initiatives, ensuring we make a positive impact on our clients, employees, and the broader community.