QA Team Lead, Web Marketing

We are looking for a Lead QA Engineer to join our Web Engineering team and take ownership of quality assurance for the pandadoc.com website. In this role, you will be responsible for leading a QA team, designing and implementing a robust test strategy, preparing and managing website releases, and monitoring and reporting bugs and performance issues. You will play a critical role in ensuring a seamless, high-quality experience for PandaDoc’s website visitors.

Company Overview: 

PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

In this role, you will:

• Lead and manage the QA Team inside Web Engineering org:
• Lead technical agenda and mentor a team of Web QA engineers, providing guidance and expertise in automation testing.
• Enforcing quality gates based on the QA and Release Strategies
• Reviewing the test coverage of Test Cases and User Stories
• Together with the Web Engineering leadership team, work and execute QA strategic planning/developing roadmap
• Monitor and control QA tasks/issues estimations in Weekly releases and sprint activities
• Develop comprehensive test plans including functional, end-user, stress performance, reliability, and usability testing
• Work closely with Developers and Delivery Team on new features, system integration, and performance testing
• Actively participate as an SME in:
• Test planning for releases, including manual, automation, and non-functional testing
• Actively analyze requirements from a quality engineering perspective and write automated tests
• Execute tests throughout the entire development lifecycle (from development to pre-release and release phases).
• Release scope planning and execution
• QA capacity possibilities for testing provided for different projects (Public Website/Localization/Content changes/A/B Tests etc)
• Bug flow processes improvement and control 
• Smoke tests scope development and updating
• Regression tests scope development and execution

About you:

• 5+ years of experience in testing, of which 2+ as a QA Lead
• Master's degree in computer science, software engineering, or a related field.
• Automation activities ownership or leadership experience in a QA automation role.
• Experience with the Web tech stack
• Expertise in API, UI automation testing
• Experience with the Playwright framework (strongly preferred)
• Familiarity with CI/CD tools such as Gitlab
• Experience with Docker/Kubernetes (strongly preferred).
• Experience with cloud environments such as AWS 
• Strong analytical skills, creativity, and attention to detail.
• Excellent English communication skills, both written and verbal.
• A team player with a proactive, get-it-done attitude and a quick learning ability.

Our stack:

• Playwright
• Allure
• JavaScript/TypeScript
• GIT/Gitlab
• HTML/CSS
• REST API
• PHP
• MySQL
• WordPress

Benefits:

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.