Technical Project Manager

About Us:

Nexperteam BV stands as a leader in the Domain Name System (DNS) and the New Generic Top-Level Domain (gTLD) Program, backed by extensive experience and deep industry knowledge. Our team also specializes in cloud consultancy and migration, infrastructure and web applications development.

We are currently looking for a Technical Project Manager to lead multiple projects, drive communication between the team and partners, and ensure successful project outcomes.

Key Responsibilities:

• Project Management: Oversee multiple web application development, maintenance, and support projects. Ensure timelines, resources, and deliverables are on track, while maintaining strong relationships with both partners and clients.
• Reporting: Write and submit detailed monthly reports for partners, providing insights into project status, progress, and challenges.
• Sprint and Status Meetings: Participate in regular sprint meetings with partners, ensuring project milestones are met and aligning on priorities.
• Client and Partner Communication: Join monthly calls with partners and clients to discuss progress, address concerns, and align on next steps.
• RFP and RFI Management: Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs), submit bids, and participate in follow-up meetings and discussions.
• Handling Support Tickets: Address and manage support tickets from both partners and end users, ensuring quick and efficient resolution of any technical issues.
• Feature Testing: Test new features and improvements on web applications to ensure they meet the desired functionality and quality standards.
• Stakeholder Management: Communicate clearly and effectively with difficult partners, ensuring key messages are delivered and issues are managed diplomatically.

Required Skills and Experience:

• Project Management Expertise: Proven experience in managing multiple projects simultaneously, particularly in web application development and support environments.
• Strong Communication Skills: Ability to clearly communicate with partners, clients, and team members, including managing challenging conversations with diplomacy and tact.
• Technical Background: Experience working with web applications and technical environments; ability to understand and discuss technical issues with development teams and clients.
• Experience with Agile/Scrum Methodologies: Familiarity with sprint planning and working in Agile environments.
• Report Writing: Strong ability to create concise, informative reports on project progress, issues, and solutions for partners.
• Client Relationship Management: Experience managing client relationships, including regular communication through calls and meetings.
• Bid Management: Experience in responding to RFPs and RFIs, preparing bids, and participating in post-bid discussions.
• Problem Solving: Ability to quickly address support tickets and troubleshoot technical issues.
• Detail-Oriented: Strong attention to detail, especially in testing new features and ensuring the quality of web applications.
• Organizational Skills: Excellent time management and organizational skills to handle multiple tasks and deadlines.

Nice to Have:

• Experience in the IT or software development industry.
• Knowledge of common web application frameworks or platforms.
• Familiarity with help desk or ticketing systems.