Technical Writer

Nexio Management is a Polish technology company with nearly 20 years of market experience. Currently, we employ over 500 consultants in our competence centers, providing IT services to clients worldwide. Nexio Management is headquartered in Warsaw, with offices in Romania, and the United Kingdom. We also have our own R&D Center, where innovative projects are developed, including in the areas of Big Data, Cloud, CRM, Billing, and AI. As part of our portfolio, we create tailored solutions, maintain, and develop even the most demanding IT systems. We deliver our own products and support our clients' teams through scale-up models. Our clients include companies from around the world seeking the support of top-tier experts.

Your responsibilities:

• Creating technical documents including user guides, manuals, bulletins, publications, training manuals, process documentations, workflows, contextual help and special reports

• Creates and maintains standards for document structure and presentation to guarantee uniformity across all materials

• Ensures the accuracy and quality of all materials generated throughout the project/contract

• Works closely with team members on the development of formats, graphics, and layout of publications; organizes and coordinates the preparation and drafting of materials for reproduction

• Prepares high-level reports and briefings based on strategic and analytical reports;extracts and presents key insights to communicate essential information effectively

• Suggests and applies process improvements and automation to documentation to boost productivity and ensure consistent quality

• Manages document repository, manage versions and releases

• Sets up and maintains tools to help create and manage technical documents

• Delivers QA for software system interactions and messages addressed to end users.

• Oversees and maintains the standard terminology used across the project

Our requirements:

• Minimum 3 years of experience as a Technical Writer and at least 5 years of professional experience in the IT sector

• Experience with SharePoint and SharePoint platform-specific tools

• English proficiency at minimum C1 level and Polish proficiency at minimum B2 level

• Availability to work in Warsaw up to 5 days a month (mostly working remotely)

• Experienced in writing technical documentation within the ICT domain, including requirements documents, project management documentation, user and system guides and contextual on-line help

• Good knowledge of technical documentation standards and frameworks

• Expertise in producing technical, user, and project-related documentation

• Proficient in identifying documentation needs and an understanding of the project and its products

• Skilled in using graphic design, authoring, and office automation software

• Experienced in formulating document management policies

• Expert in designing and delivering presentations and training sessions

• Capable of recommending and configuring tools that support the development and maintenance of technical documentation, such as WIKIs, MOSS, and similar platforms

• Experienced in understanding software development technologies and their limitations

• Proficient in assimilating technical information

• Able to communicate effectively with both technical and non-technical stakeholders and experienced in interfacing, communicating, and translating information delivered by programmers

What we offer:

• Flexible forms of cooperation: employment contract or B2B contract

• Flexible working arrangement with primarily remote work and occasional visits to Warsaw (up to 5 days per month)

• Stable employment conditions

• Benefits package: Medicover (extended with dentistry), FitProfit

• English lessons

• Participation in various sports initiatives (e.g. company football matches, company runs, chess tournaments) and integration events

• Opportunity to participate in gym workouts