Delivery Lead

At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.

With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: OLX Motors Europe, UBS, Careem.

But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.

So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.

Salary ranges:

• PLN 15,700 - 28,900 Gross (Contract of employment)
• PLN 18,900 - 34,800 Before Tax (Long-term contract (B2B))

What’s in it for you?

As a Delivery Lead, you’ll take on the responsibility of managing our retail portfolio, with a strong focus on e-commerce. You’ll lead a team of experienced Project and Product Managers and collaborate closely with Engineering Leads. Reporting directly to a Consulting Director, you’ll ensure the delivery of innovative retail solutions that drive customer engagement and business growth.

In this role, you’ll focus on:

• Leading end-to-end delivery of e-commerce projects for large retail brands, including omnichannel strategies, personalized shopping experiences, and advanced product management.
• Ensuring the successful integration of key retail technologies like PIM (Product Information Management), CMS (Content Management Systems), and Cloud-based solutions for scalability and performance.
• Partnering with stakeholders to define and implement solutions that leverage data-driven decision-making and AI to enhance customer experience and operational efficiency.

Key Responsibilities:

Strategy Planning & Execution

• Participate in co-creating and executing the strategy for the retail vertical, focusing on e-commerce, omnichannel, and customer experience improvements.
• Own the delivery process and financial outcomes for your portfolio, ensuring alignment with business objectives.
• Drive expansion and innovation strategies, implementing modern retail technology solutions such as headless commerce, cloud-native architectures, and advanced PIM systems.

Business Development

• Actively engage in business development to expand Netguru’s retail and e-commerce client base, identifying new opportunities within the retail technology space.
• Build long-term relationships with key clients, helping them navigate the challenges of digital transformation in retail.
• Keep a finger on the pulse of retail and e-commerce trends, translating them into actionable opportunities for the portfolio.

Portfolio Management

• Collaborate closely with Engineering Leads and Business Teams to execute account strategies aligned with retail market needs.
• Ensure best practices in e-commerce delivery, such as seamless integrations with CRM, ERP, and cloud-based infrastructure.
• Monitor and ensure high-quality service delivery, profitability, and client satisfaction across all retail accounts.
• Proactively identify and remove bottlenecks in the portfolio, ensuring smooth and efficient operations.

Requirements

You’re a perfect fit if you have:

• Has at least 2 years of experience leading complex e-commerce projects for large brands, with an emphasis on omnichannel commerce, PIM, and cloud solutions.
• Brings hands-on experience with the full retail tech stack, including headless e-commerce platforms, PIM systems, cloud-native architectures (AWS, GCP, Azure), and integrations with CRM/ERP systems.
• Has a solid understanding of trends in retail technology, such as AI-driven personalization, inventory management, and advanced analytics for customer insights.
• Has a minimum of 5-7 years of experience in project management, preferably within professional services and enterprise software.
• Demonstrates success in growing accounts and managing high-value portfolios within the retail and e-commerce sectors.
• Is comfortable leading teams in a dynamic environment, with the ability to coach and mentor senior team members to drive outstanding results.
• Is fluent in both English and Polish (written and spoken).

Benefits

• Access to the WorkSmile platform, offering benefits adapted to your preferences.
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees.
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.

Don't hesitate and apply right away!

At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!