Oracle PLM Service Engineer

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.

• Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)

• Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support

• Perform API integration testing, configuring Oracle PDH application components

• Deliver post-production support/hypercare service

• Create custom reports using Oracle tools

• Perform Root cause analysis on recurring issues

• Execute Agile data migration processes

• Conduct quarterly configuration and patch validations/testing

• Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues

• Perform initial assessment and customization component failures

• Coordinate post-production support/Hypercare requests

• Triage issues related to custom reports using oracle tools

• Manage incidents tickets for Agile data migration challenges

• Track and prioritize quarterly configuration and patch validations/testing requests

Requirements:

• 5+ experience with Oracle Cloud PLM solutions

• Strong understanding of product lifecycle management principles

• Proficiency in Oracle PDH application configurations

• Knowledge of API integration and testing methodologies (patch testing)

• Experience with custom reports development using oracle tools

• Background in Agile data migration techniques

• Ability to validate and test system configuration and patches

• Excellent troubleshooting and problem-solving skills

• Strong communication abilities with both technical and business stakeholders