Information Security Officer & IT Administrator

Requirements:

• Strong problem-solving skills with a focus on high-quality customer service.

• Experience in an IT department within a support or security-focused team is a plus.

• Proficient knowledge of Windows and macOS operating systems.

• Familiarity with VLAN, IPsec, SSL VPN, and WiFi administration.

Your responsibilities:

IT Support and Administration:

• Configure and maintain laptops, including OS installation and standard Montrose setup.

• Manage hardware maintenance, such as battery replacements and RAM upgrades.

• Provide technical troubleshooting for hardware and software issues.

• Manage the configuration of mobile devices and tablets.

• Provide recommendations for new device orders based on organizational needs.

Information Security:

• Act as the primary administrator for Bitdefender and other security software.

• Conduct regular security audits of firewalls, network configurations, and "least privilege" access.

• Serve as the first responder for all security-related incidents and inquiries.

Identity & Access Management (IAM):

• Administer user accounts and permissions across key platforms: Google Workspace, Jira, Bitwarden, AWS, and GitHub.

• Manage access for AI tools such as Claude (including Claude Code), ChatGPT (including Codex), and Cursor.

• Maintain comprehensive digital documentation of the organization's hardware and software inventory.

ISO Compliance and Quality Management:

• Serve as a core member of the ISO team with a deep understanding of ISO 27001 and ISO 9001 standards.

• Act as the designated ISO Security Officer for the firm.

• Conduct internal ISO audits and participate actively in external audit processes.

Network and Infrastructure:

• Oversee WiFi network maintenance and perform network monitoring.

• Handle escalations for network malfunctions and act as the first point of contact for network issues.

• Assist with AWS maintenance in collaboration with the DevOps team.

Operational Support:

• Conduct on-site and remote onboarding/offboarding processes.

• Provide building tours for newcomers, including parking guidance and alarm PIN creation.

• Manage physical access requests and building access cards.

Perks, Snacks & Everything Nice :)

Work Environment & Flexibility

• Top-quality equipment to support your work

• Flexible working hours

• Exciting and challenging projects with international teams

Learning & Development

• English lessons with a native speaker

• Dedicated training budget for personal and professional growth

Health & Well-being

• Private medical insurance

• Multisport card 

• Air-conditioned workspace

• Showers available at the office

Food & Comfort

• Lunches from Kraków’s top restaurants delivered to the office or a refund of the budget allocated for it

• Fully stocked kitchen with drinks, fruit, and snacks

Lifestyle & Fun

• No dress code — dress comfortably

• Chillout area with bean bags, therapy balls, PlayStation 4, Nintendo Switch 2 + games, stretching area, and pull-up bar

• Regular team events

Additional Perks

• Indoor bicycle parking

Wyrażam zgodę na przetwarzanie moich danych osobowych przez Montrose Software zgodnie z Polityką Prywatności.

English Version:I consent to Montrose Software processing my personal data according to the Privacy Policy

Zapoznałem sie z Polityka Ochrony Sygnalistów Montrose Software.

English Version: I consent to the Montrose Software Whistleblower Protection Policy.