Support Engineer
New
Support
Type of work
Full-time
Experience
Mid
Employment Type
B2B
Operating mode
Remote
Link Group
We're a team of tech enthusiasts who love putting together amazing IT teams for Fortune 500 companies and startups across the globe. Our goal is to help you find your ideal job and work with some of the biggest players in the tech industry.
Tech stack
SQL
IT Support
Azure
Job description
Online interview
Key Responsibilities:
- Address and resolve support inquiries from an assigned ticket queue
- Provide support for projects involving cloud services, particularly with Microsoft Azure
- Contribute to the optimization of our support procedures for greater effectiveness
- Collaborate on the rollout of new infrastructure systems
- Assist with the integration of cloud-based technologies
Requirements:
- Proficiency in SQL for data management and querying
- Basic understanding of virtual machine software, ideally within a Microsoft Azure context
- Familiarity with ticketing systems and an awareness of the software development process
- Fluency in both English and Polish, with strong communication skills
- A proactive mindset and the ability to work independently and as part of a team
- Willingness to learn new technologies and adapt to changing environments
- Strong analytical and troubleshooting skills to effectively resolve issues
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