Support Engineer
Support
Support Engineer
Warszawa
Type of work
Full-time
Experience
Mid
Employment Type
B2B
Operating mode
Remote
Link Group
Hundreds of IT opportunities are waiting for you—let’s make it happen! Since 2016, our team of tech enthusiasts has been building exceptional IT teams for Fortune 500 companies and startups worldwide. Join impactful projects in BFSI, CPG, Industrial, and Life Sciences & Healthcare industries. Work with cutting-edge technologies like Cloud, Business Intelligence, Data, and SAP. Unlock your potential, grow your skills, and collaborate with top global clients. Ready for your next big career move? Let’s link with us!
Tech stack
SQL
IT Support
Azure
Job description
Online interview
Key Responsibilities:
- Address and resolve support inquiries from an assigned ticket queue
- Provide support for projects involving cloud services, particularly with Microsoft Azure
- Contribute to the optimization of our support procedures for greater effectiveness
- Collaborate on the rollout of new infrastructure systems
- Assist with the integration of cloud-based technologies
Requirements:
- Proficiency in SQL for data management and querying
- Basic understanding of virtual machine software, ideally within a Microsoft Azure context
- Familiarity with ticketing systems and an awareness of the software development process
- Fluency in both English and Polish, with strong communication skills
- A proactive mindset and the ability to work independently and as part of a team
- Willingness to learn new technologies and adapt to changing environments
- Strong analytical and troubleshooting skills to effectively resolve issues
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