SAP SD Specialist

SAP SD Specialist

Location: Remote

Type of employment: Full-time

About the Role

We’re on the lookout for a skilled SAP Sales and Distribution Consultant to take ownership of system support and development initiatives within the Order-to-Cash domain. You’ll play a key role in improving core business processes, supporting ongoing operations, and contributing to system evolution through mini-projects and continuous improvement efforts.

You will work closely with business stakeholders, functional teams, and IT colleagues to ensure a reliable and efficient SAP SD landscape.

Your Daily Tasks

1. Provide expert-level 2nd and 3rd line support for SAP SD-related issues, ensuring timely and effective resolution
2. Diagnose system malfunctions or gaps, identify root causes, and deliver sustainable fixes or enhancements
3. Implement configuration changes related to sales processes, pricing, delivery handling, and billing cycles
4. Participate in smaller-scale projects involving SAP SD, ensuring that business needs are reflected in technical solutions
5. Collaborate with other SAP module consultants (e.g., MM, FI) to manage system integrations and end-to-end process coverage
6. Review and analyze support ticket trends to recommend process optimizations or preventive measures
7. Ensure comprehensive, up-to-date documentation for configurations, known issues, and custom functionalities
8. Provide ad hoc guidance or training for end users and key stakeholders to support knowledge transfer and system adoption

What You Bring

1. Degree in Business, IT, Logistics, or a related area
2. Hands-on experience with SAP SD module, particularly in Order-to-Cash processes such as order handling, invoicing, pricing strategies, credit checks, and returns
3. Familiarity with SAP S/4HANA is a plus
4. Knowledge of customer master data setup, delivery processing, and billing integration
5. Understanding of cross-functional flows with SAP MM or SAP FI
6. Ability to assess business requirements and translate them into scalable SAP solutions
7. Strong problem-solving mindset with the ability to handle complex tickets or incidents
8. Experience working in IT support environments, including the use of ticketing tools (e.g., ServiceNow, Jira)
9. Clear and effective communicator with both business users and IT peers
10. Proactive approach to learning, solution ownership, and documentation
11. Fluency in English; German skills are an asset

SAP SD certification and understanding of ITIL methodology are considered advantageous