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SAP SD Specialist
Location: Remote
Type of employment: Full-time
About the Role
We’re on the lookout for a skilled SAP Sales and Distribution Consultant to take ownership of system support and development initiatives within the Order-to-Cash domain. You’ll play a key role in improving core business processes, supporting ongoing operations, and contributing to system evolution through mini-projects and continuous improvement efforts.
You will work closely with business stakeholders, functional teams, and IT colleagues to ensure a reliable and efficient SAP SD landscape.
Your Daily Tasks
Provide expert-level 2nd and 3rd line support for SAP SD-related issues, ensuring timely and effective resolution
Diagnose system malfunctions or gaps, identify root causes, and deliver sustainable fixes or enhancements
Implement configuration changes related to sales processes, pricing, delivery handling, and billing cycles
Participate in smaller-scale projects involving SAP SD, ensuring that business needs are reflected in technical solutions
Collaborate with other SAP module consultants (e.g., MM, FI) to manage system integrations and end-to-end process coverage
Review and analyze support ticket trends to recommend process optimizations or preventive measures
Ensure comprehensive, up-to-date documentation for configurations, known issues, and custom functionalities
Provide ad hoc guidance or training for end users and key stakeholders to support knowledge transfer and system adoption
What You Bring
Degree in Business, IT, Logistics, or a related area
Hands-on experience with SAP SD module, particularly in Order-to-Cash processes such as order handling, invoicing, pricing strategies, credit checks, and returns
Familiarity with SAP S/4HANA is a plus
Knowledge of customer master data setup, delivery processing, and billing integration
Understanding of cross-functional flows with SAP MM or SAP FI
Ability to assess business requirements and translate them into scalable SAP solutions
Strong problem-solving mindset with the ability to handle complex tickets or incidents
Experience working in IT support environments, including the use of ticketing tools (e.g., ServiceNow, Jira)
Clear and effective communicator with both business users and IT peers
Proactive approach to learning, solution ownership, and documentation
Fluency in English; German skills are an asset
SAP SD certification and understanding of ITIL methodology are considered advantageous
Net per month - B2B
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