IT Operations / Support Engineer

IT Operations / Support Engineer

We are looking for an experienced IT Support Engineer to join a client-focused technology team supporting business users in a fast-paced environment.

Your role

• Provide hands-on support across hardware, software, and workplace technologies

• Troubleshoot and resolve technical issues end-to-end

• Support Windows and macOS environments

• Deliver high-quality user experience and guidance

• Contribute to incident management and continuous improvements

Requirements

• Min. 4+ years of experience in IT / Desktop / Technical Support

• Excellent communication skills

• Advanced knowledge of English

• Strong troubleshooting and problem-solving skills

• Experience with scripting/automation (e.g. PowerShell)

• Solid communication and user-facing skills

Nice to have

• Experience in financial services

• Familiarity with market data or trading platforms

• Experience with tools like Jira or device management solutions