IT Systems Analyst

Join Lindt & Sprüngli team and support a premium chocolate, global brand. We are looking for an experienced:

IT Systems Analyst

About the Role:

We are looking for a D2C Systems Support Specialist to ensure stable data flow and smooth integration across our key Direct-to-Consumer systems (SAP, middleware, Salsify, Magento, Baselinker). You will support system configuration, updates, testing, deployments, and security compliance while collaborating with internal teams and external vendors.

Key Responsibilities:

• Maintain stable product data flow SAP → middleware → Salsify → Magento.

• Support product data import/export to Magento (XLSX/CSV).

• Provide technical support for marketplace integrations and API connections.

• Analyze and resolve system issues using logs from Magento, web servers, and Baselinker.

• Support EDI integrations with external partners.

• Coordinate system updates, testing, and deployments.

• Ensure compliance with security standards and IT policies.

• Collaborate with vendors via Jira and internal teams via ServiceNow.

Requirements & Competencies:

• Bachelor’s degree in IT/Computer Science or related field.

• 2–4 years of IT support or system integration experience (e-commerce/retail preferred).

• Experience with Magento 2, Baselinker, marketplace integrations.

• Knowledge of XML, JSON, CSV, XLSX and API/SOAP/REST troubleshooting.

• Advantage: experience with SAP, Salsify, middleware.

• Strong analytical and problem-solving skills; fluent English.

• Familiarity with ServiceNow and Jira.

• Willingness to travel within CEE if needed.

If you would like to join our team, send us your CV, using APLIKUJ button.

Dla celów prowadzonej rekrutacji Lindt & Sprüngli (Poland) Sp. z o.o. z siedzibą w Warszawie zbiera dane, które zostały określone w art. 221 § 1 Kodeksu pracy.

Prosimy o dopisanie w CV następującej klauzuli:

„ Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w dokumentach aplikacyjnych dla potrzeb niezbędnych do realizacji procesu rekrutacji prowadzonego przez Lindt & Sprüngli (Poland) Sp. z o.o. z siedzibą w Warszawie.”