D365BC IT Functional Consultant

Position Title: D365BC IT Functional Consultant

Working Hours: Part Time

B2B, Permanent

Role purpose We seek an experienced IT Business Systems Consultant skilled in Microsoft Dynamics 365 Business Central (365BC). The role involves technical support, troubleshooting, and optimizing external applications, integrated with D365BC, to ensure efficient business operations.

This position works closely with different departments to identify their needs and D365BC issues, offering expert recommendations for greater efficiency and scalability.

Additionally, this role contributes directly to the governance process that helps achieve important objectives, supports the planning and implementation of various business applications, and ensures the delivery of measurable business value.

Main Duties:

This role will be accountable for:

• Deliver first-line technical support for D365BC and other ERP applications, efficiently diagnosing and resolving technical issues with defined SLAs.

• Assess and optimise existing systems and processes to address business and IT requirements.

• Proactively identify areas for improvements and propose solutions to enhance systems.

• Manage and implement system upgrades, configurations and integrations.

• Collaborate with stakeholder to collect requirements and prepare details system specifications.

• Utilise ITSM and project delivery tools to demonstrate and document changes.

• Ensure integrity and security of data across all business systems.

• Remain informed of new modules, tech and ERP add-ons.

Key Knowledge, Abilities, and Experience

• Extensive hands-on experience supporting Microsoft Dynamics 365 Business Central, including troubleshooting, optimization, and ongoing system enhancements.

• Strong understanding of finance ie General Ledger (G/L), Accounts 

• Development experience across SQL and AL.

• Experience with multinational projects and systems.

• Extensive experience with implementations, migrations, upgrades and new initiatives. 

• Demonstrates strong problem-solving abilities and performs effectively in high-pressure environments.

• Ability to work independently and as part of a team.

• Demonstrated ability to comprehend complex technical concepts and communicate them clearly to non-technical audiences, effectively bridging the gap between technology and finance.

Desirable:

• 5+ years of relevant IT functional and bau support experience 

• Experience with system integration and project management is a plus

Core Skills:

• Innovative in solving technical challenges impacting operations

• Capable of managing multiple projects and systems efficiently

• Adaptable in dynamic data, finance and IT environments

• Skilled with ERP and regulatory finance technologies

• Dedicated to collaborative teamwork, taking the initiative and working independently.

What we offer:

• The possibility of working in hybrid mode and flexible working hours.

• Clear and specific rules, we value transparency and honesty.

• A wide and flexible benefits package (including medical care subsidies, group life insurance, a language learning platform, monthly cafeteria top-ups)

• An individual training budget that will allow you to develop your skills.

• An organizational culture based on respect and trust.