Quality Engineering Chapter Lead (Practices & People)

More about this role

Everything you need to know.

Overview

Quality Engineering Chapter Lead (Practices & People)

(Hybrid/Kraków – 1 day per week in the office)

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We offer a competitive benefit package and plenty of opportunities to stretch and grow your career: 

• Private medical healthcare at LUXMED (including dentalcare) for you and your family

• Medicover sports card (Fit&More package)

• Life insurance financed by the employer

• 30-minute lunch break included in the 8-hour working day

• Work in a highly professional and stimulating atmosphere

• Training & Buddy programme that will allow you to quickly adapt to your new role

• Wellbeing programme for employees

• Co-financing of monthly tickets for the public transport in Krakow

• Comfortable working environment in the office and the possibility of home office

• Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification

• Employee referral programme 

What's the job

About the role 

The Quality Engineering Chapter Lead – Practices & People plays a pivotal leadership role within one of the largest Engineering chapters (300+ professionals). The position partners closely with the Head of Chapter, fellow Chapter Leads, and Domain Leadership to shape and continuously enhance the Chapter across three core dimensions: community and belonging, engineering quality, and capability development.

The role combines strategic influence with people leadership responsibilities, including line management where applicable, ensuring consistent standards, strong engagement, and the ongoing growth of skills and practices across the Chapter.

If you're looking for an exciting opportunity to step out of your comfort zone and make a real impact building better software, this is the job for you! 

Responsibilities

• Vision and Strategy: Shapes and delivers the Chapter’s strategic and operational roadmap in line with Kingfisher Technology goals

• People Allocation: Leads the people strategy, ensuring effective resourcing and strong, collaborative stakeholder relationships

• Capability: Drives capability growth through re/upskilling and recruitment, fostering a culture of development and owning People Playbooks and leadership training.

• Technical Standards: Elevates technical quality and practices, ensuring standards evolve with industry best practice

• Recruitment: Leads talent acquisition, building strong partnerships to meet Chapter and business needs.

• Coach and Advisor: Acts as a senior coach, guiding teams and neighbouring Chapters in applying best practice and leadership behaviours.

• Relationship Management: Builds trusted, collaborative relationships across engineering and beyond to support effective change.

• Performance Management: Supports line managers with performance processes, goals, and objectives.

• Talent Management: Enables career development and succession planning, ensuring people can realise their full potential.

What you'll bring

• Deep experience in quality engineering.

• Proven leadership of large, multi-geo, multi-sourced quality engineering functions.

• Broad understanding of IT markets, trends, and emerging technologies relevant to retail.

• Strong track record driving change in complex, fast-moving environments.

• Skilled in managing third-party vendor partners.

• Strong cross-functional awareness and stakeholder influence.

• Experience in large-scale workforce planning.

• Significant experience delivering global talent acquisition strategies.

• Excellent stakeholder engagement and influencing skills.

• Strong communication, collaboration, and leadership capability.

• Effective creative problem-solver and decision-maker.

• Skilled at navigating ambiguity to reach clear, simple solutions.

• Highly capable people leader with strong coaching, mentoring, and development expertise

• Excellent command of English (written and spoken)

To get to know us better visit:

LinkedIn

Kingfisher plc

Rewards & Benefits

What we offer.

Private Health Care

Private medical healthcare at LUXMED (including dental care) for you and your family.

Child Insurance

InterRisk - insurance for children.

Sports Card

Medicover sports card (Fit&More package).

Courses

Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification.

Life Assurance

Life insurance at Generali financed by the employer.

Bonus

Opportunity to earn annual bonus that aligns to work level of role.

Parking

Parking spaces and LOTOS card.

Kingfisher Pension Scheme

Co-financing of monthly tickets.

Transport Discount

Co-financing of monthly tickets for the public transport in Krakow (50% discount).