Senior IT Operations Specialist (with Pega)

Salary: 100 - 120 PLN net/h + VAT on B2B

Work model: elastic hybrid from Gdańsk or Warszawa (2 days per week from the office)

 

Why choose this offer?

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• You can expect a flexible work organization
• The international work environment will give you the opportunity to interact with the English language on a daily basis
• Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit)
• The Jit community will bring you a nice time during regular integration meetings

 

Project

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We are seeking a proactive Senior IT Operations Specialist to join our team delivering IT operational services to our client within a High Risk environment. The primary focus will be managing and optimizing IT operational workflows, with an emphasis on technical skills and the initiative to set up CI/CD tooling to minimize manual work.

 

Responsibilities you'll have

• Analyze and resolve incidents and problems related to applications, ensuring compliance with Service Levels 
• Collaborate actively with product teams across the bank to maintain compliance and operational efficiency
• Troubleshooting the issues in preproduction and production environments
• Manage release deployments, perform verification, follow-ups, and incident investigations
• Contribute to and maintain comprehensive documentation in the shared knowledge base to ensure accurate information sharing
• Perform analysis and recommend continuous improvement initiatives, especially related to CI/CD processes
• Provide technical expertise on issues and offer guidance or knowledge transfer to team members to solve technical problems in your area

 

 

Expected competences and knowledge

• Strong technical background with experience in IT operations and application support
• Experience in Pega application support
• Proven ability to manage incidents and problems according to strict service level agreements
• Hands-on experience or willingness to proactively develop CI/CD pipelines and automation tools
• Excellent collaboration and communication skills to work effectively with multiple teams
• Experience in documenting processes and maintaining knowledge bases
• English - min. B2
• Ability to analyze operational workflows and recommend improvements
• Nice to have:
  • Pega certified CSA
  • Experience with deployment of application changes via Pega Deployment Manager
  • Experience with monitoring of multiple Pega applications

 

 

Client – why choose this particular client from the Jit portfolio?

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Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our client's premier partner in Poland. At present, over 200 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customer's work atmosphere is epitomized by the Scandinavian culture, which is conducive to people who place emphasis on work-life balance and feedback culture. Furthermore, all projects are executed in international teams, giving constant exposure to the English language. 

 

About Jit Team

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The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 500 experienced experts. We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme.

Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity. By supporting indigenous initiatives, we ensure the circulation of good energy.