IT Operation Specialist

Salary: 800-1000pln/day on B2B

Work model: elastic hybrid from Gdańsk/Warszawa/Łódź (at least 1 day per week from the office)

 

Why choose this offer?

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• You can expect a flexible work organization
• The international work environment will give you the opportunity to interact with the English language on a daily basis
• Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit)
• The Jit community will bring you a nice time during regular integration meetings

 

Project

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Join a long-term financial services project focused on supporting and maintaining a mission-critical business application. The system plays a central role in processing financial operations, with high demands for availability, performance, and reliability. As an IT Operations Specialist, you will be part of a collaborative and experienced application management team, ensuring operational continuity and contributing to service stability and improvements.

While there is an on-call roster in place, participation is infrequent—typically not more than once per quarter, and even that is not guaranteed.

 

Responsibilities you'll have

• Provide daily operational support to the team, including handling low-priority incidents and responding to inquiries addressed to our side
• Investigate production incidents by collecting system logs from logging tools, analyzing application performance, and collaborating with infrastructure teams to identify the root cause
• Participate in planning, rehearsal, and execution of production deployments in collaboration with the application management and project teams
• Perform deployments, verifications, and additional support tasks to ensure a smooth and successful release
• Continuously improve service quality through root cause analysis of incidents and by proposing preventive actions to avoid recurrence
• Identify and suggest ways to improve efficiency and production stability
• Engage in team discussions to improve tools, processes, and day-to-day practices.
• Propose automation opportunities and participate in the design and development of such solutions
• Support release planning by providing and verifying requirements from the application management side, and validating test results
• Maintain an end-to-end understanding of system flows, going beyond the application perspective to consider the broader context of related business processes
• Understanding E2E view of our flows, not only our application point of view but taking bigger picture of processes

 

Expected competences and knowledge

• Several years of equivalent professional experience
• A formal degree in Information Technology
• Solid understanding of how IT systems are deployed and how monitoring and logging are utilized in managing critical production systems
• Experience in incident management, problem management, and change management, preferably within the ITIL framework

Nice to have

• Previous experience in the banking sector or with payment and account-related systems
• Familiarity with infrastructure or middleware technologies used by the applications, such as WebLogic, SQL databases, Kubernetes, Kafka, IBM Message Queue, and Linux. Direct operation or maintenance of these technologies is not required, but collaboration with teams responsible for them is expected

 

Technologies you'll work with

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• SQL
• BEA-Weblogic-Application Server Admin
• ITIL 
• Kubernetes
• Linux
• MQ Series

 

Client – why choose this particular client from the Jit portfolio?

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Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our client's premier partner in Poland. At present, over 200 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customer's work atmosphere is epitomized by the Scandinavian culture, which is conducive to people who place emphasis on work-life balance and feedback culture. Furthermore, all projects are executed in international teams, giving constant exposure to the English language. 

 

About Jit Team

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The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 500 experienced experts. We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme.

Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity. By supporting indigenous initiatives, we ensure the circulation of good energy.