Application Support Engineer

Salary: 700-900 PLN/day on B2B

Work model: elastic hybrid from Gdańsk (at least 2 days per week from the office)

Why choose this offer?

• You can expect a flexible work organization
• The international work environment will give you the opportunity to interact with the English language on a daily basis
• Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit)
• The Jit community will bring you a nice time during regular integration meetings

Project

You will be involved in a financial project focused on supporting and improving a market risk platform used by traders and risk managers in a large international bank. The platform is based on containerized applications and CI/CD pipelines, processing market data and risk metrics for front-office and risk teams.

Responsibilities you'll have

• Provide L2 application support for the market risk platform (incident handling, requests, questions from users).
• Monitor application health and performance, proactively identifying and resolving issues.
• Perform deployments and releases using established CI/CD pipelines and release procedures.
• Investigate and troubleshoot production incidents in cooperation with L3/development teams.
• Communicate with traders, risk managers and other business users, clarifying issues and explaining workarounds.
• Create and maintain runbooks, technical documentation and knowledge base articles.
• Collaborate with infrastructure, database and security teams when issues cross multiple domains.

Expected competences and knowledge

• Commercial experience in L2 application support (ideally for business-critical systems).
• Solid knowledge of containers and container orchestration (e.g. Docker, Kubernetes, OpenShift).
• Experience with CI/CD tools (e.g. Jenkins, GitLab CI, Azure DevOps, TeamCity).
• Good understanding of relational databases (SQL) and Windows/Linux servers.
• Practical experience with scripting/programming (PowerShell and/or Python) for automation and tooling.
• Experience with trading or market risk applications and familiarity with basic front-office / risk terminology (PnL, VaR, market data, limits) will be a strong plus.
• Good communication skills and ability to work with both IT and business stakeholders in an international environment.

Technologies you'll work with

• Docker and Kubernetes/OpenShift (containerization and orchestration).
• CI/CD pipelines (e.g. Jenkins, GitLab CI, Azure DevOps or similar).
• Relational databases (e.g. SQL Server, Oracle, PostgreSQL) and SQL.
• Windows Server and Linux (shell, monitoring, basic administration).
• Scripting languages: PowerShell, Python.
• Monitoring and logging tools (e.g. Prometheus, Grafana, ELK/EFK, Splunk, AppDynamics, Dynatrace – depending on the client stack).

Client – why choose this particular client from the Jit portfolio?

Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our client's premier partner in Poland. At present, over 200 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customer's work atmosphere is epitomized by the Scandinavian culture, which is conducive to people who place emphasis on work-life balance and feedback culture. Furthermore, all projects are executed in international teams, giving constant exposure to the English language. 

About Jit Team

The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts. We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme.

Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity. By supporting indigenous initiatives, we ensure the circulation of good energy.