Service Coordinator

Unleash seamless cybersecurity service — elevate user experiences through expert coordination!

Krakow-based opportunity with hybrid work model (up to 3 remote days per week).

As a Senior Cybersecurity Service Coordinator, you will be working for our client, a leading organization committed to delivering secure, user-centric digital solutions. You will play a pivotal role in ensuring smooth project execution and top-tier service delivery within their cybersecurity, design, and user experience teams. Join us to help create a safer, more efficient digital environment that truly prioritizes employee needs and innovative security practices.

Your main responsibilities:

• Kickstart projects by collaborating closely with teams to define scope, set schedules, and develop clear timelines to ensure timely delivery.

• Coordinate cross-functional efforts by identifying key stakeholders and facilitating effective communication among teams working towards shared cybersecurity and UX goals.

• Maintain open channels of communication by providing regular updates, addressing questions, and clarifying expectations to ensure all parties are aligned.

• Organize and manage project documentation, keeping all relevant files updated and easily accessible for team and stakeholder reference.

• Monitor project progress proactively, identify potential delays or risks, and collaborate with teams to implement corrective measures before issues arise.

• Provide stakeholders with consistent status reports to keep everyone informed about milestones and project health.

• Foster a collaborative environment, supporting team members and sharing ideas to achieve the best possible outcomes for clients and users.

You're ideal for this role if you have:

• At least 5 years of experience in project coordination, preferably within cybersecurity, technical, or UX domains

• Proven expertise in managing multiple projects simultaneously with excellent organizational skills

• Strong communication skills in English (fluent, written and verbal)

• Attention to detail and a meticulous approach to documentation and quality standards

• Adaptability to changing priorities and the ability to thrive in a dynamic environment

• Familiarity with design, UX/UI principles, or related fields (a plus)

• Experience with Agile and Scrum methodologies (a plus)

• Background in technical or cybersecurity environments (a plus)

Language Required for the role:

• Fluent English (written and verbal).

We offer you:

ITDS Business Consultants is involved in various, innovative, and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participation in Social Events, training, and work in an international environment

• Access to an attractive Medical Package

• Access to Multisport Program

#MAKEYourCareerBETTER

Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.