Senior ServiceNow Developer

Lead digital transformation initiatives for a premier law company!

Warsaw-based opportunity with possibility to work remote

As a Senior ServiceNow Developer, you will work for our Client - a global company providing legal and tax services to local and international clients and institutions. We are looking for talent to join the ServiceNow Support Team in IT, working across key hubs in Leeds, Warsaw, and Australia. The role involves advanced ServiceNow system configuration and development of enhancements with expertise in ITSM, HR, and custom apps. The successful candidate will prioritize out-of-the-box solutions to meet business needs and solve complex issues. 

Your main responsibilities: 

• Develop excellent quality ServiceNow customisations using agile techniques such as Test Driven Development and Pair Programming
• Ensure ServiceNow development practices align with existing internal development team standards
• Assist the IT operations team to apply DevOps practices around the development and support of the ServiceNow platform
• Work closely with others in the team and the Platform Lead to ensure that capabilities of the platform are aligned with vision and strategy
• Perform administration duties and configuration tasks in ServiceNow including standard configuration, security, workflow, data management and integration
• Take ownership of stories, defects or bugs to resolution ensuring all stakeholders are kept informed
• Shape the ServiceNow Architecture and influence the solution
• Find the best OOTB solutions
• Align business issues with solutions that ServiceNow offers and communicates to business peers
• Perform administration duties, configuration tasks and general housekeeping activities in ServiceNow including standard configuration, security, workflow, data management and integration

You’re ideal for the role if you have:

• Minimum 7 years of experience 
• Expert knowledge of ServiceNow of the platform and its best practices and latest features, including expertise in setting up the full ServiceNow solution and its integration with other products
• Proven experience and knowledge of delivering cloud based SAAS (preferably ServiceNow) solutions and best practices
• Technical expertise on application integrations, data transformations, ServiceNow MID Servers, Active Directory etc. around ServiceNow based around configuration and development
• Expert practical knowledge and experience of scripting – including use of data table structures, Business Rules, UI Policies, ACL’s, and utilisation of REST/SOAP integrations
• Knowledge within ITOM. Discovery and orchestration
• Ability to assist with pre-release and release processes including final testing, corrections and documentation preparation
• Excellent customer facing skills to act as a technical subject matter expert when engaging with the business or process owners, capable of taking technical requirements and presenting these back in simple, clear and concise terminology
• Strong communicator with the ability to engage and manage stakeholders from a variety of different backgrounds and disciplines
• Ability to design a solution from a set of business requirements
• Ability to work cross-functionally, understanding the needs, objectives and constraints of those in other disciplines and functions
• Agile mindset 
• Fluent English

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours & remote work