Senior Production Support Engineer – Banking Payments and Billing

7 445 - 8 933 USDNet per month - B2B
Support

Senior Production Support Engineer – Banking Payments and Billing

Support
Centrum, Krakow

ITDS

Full-time
B2B
Senior
Hybrid
7 445 - 8 933 USDNet per month - B2B

Job description

Unleash the Power of Production Support — Drive Excellence in Banking Payments & Billing!

Krakow-based opportunity with hybrid work model.

As a Senior Production Support Engineer, you will be working for our client, a leading entity in the banking and payments industry. You’ll be instrumental in ensuring the stability, scalability, and ongoing support of vital billing and payments services across the EU and UK markets. Join us in shaping the future of financial technology while advancing your career in a dynamic, international environment.

Your main responsibilities:

  • Support, maintain, and manage distributed systems, including Linux and Windows servers, middleware layers such as Microsoft IIS, Hazelcast in-memory solutions, and containerized environments at Kubernetes or cloud platforms like Google Cloud Platform.
  • Develop and support DevOps pipelines, manage configuration, and oversee CI/CD processes using tools such as GitHub, Jenkins, Maven, Nexus, and G3.
  • Organize and coordinate change activities, including scoping, planning, and liaising with interface parties to minimize service impact.
  • Monitor service health, troubleshoot complex incidents, and perform data analysis to optimize system performance.
  • Manage application, business processes, and data intelligence within Microsoft SQL and Oracle databases.
  • Collaborate with global teams in an Agile environment using Jira, Confluence, and related tools.
  • Implement and support operational procedures to ensure service continuity and security.
  • Demonstrate Java development skills and familiarity with banking payment standards (ISO2022), XML, XSD, and JSON (nice to have).

You're ideal for this role if you have:

  • 5+ years of experience in Production Support within banking or financial services.
  • Strong DevOps background with experience managing configuration and pipelines.
  • Proficiency with MS SQL, Oracle DB, Linux, Bash, Git, Jenkins, Docker, Kubernetes, and GCP.
  • Familiarity with complex technology architecture and middleware layers.
  • Excellent communication skills in English, with a communicative and collaborative mindset.
  • Ability to thrive in an international environment, managing multiple priorities with an analytical approach.

It is a strong plus if you have:

  • Experience with payment domain standards (ISO2022).
  • Java development experience.
  • Certifications in DevOps tools or cloud technologies.

Language Required for the role:

  • Communicative English proficiency.

Eligibility for the role:

  • Only candidates with an existing legal right to work in Europe will be considered for this role.

#MAKEYourCareerBETTER

Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

Tech stack

    English

    B2

    oracle database

    advanced

    Production Support

    advanced

    Linux

    advanced

    MS SQL

    advanced

    DevOps

    advanced

    Docker

    regular

    Jenkins

    regular

    Google Cloud Platform

    regular

    Kubernetes

    regular

    Java

    nice to have

Office location

Senior Production Support Engineer – Banking Payments and Billing

7 445 - 8 933 USDNet per month - B2B
Summary of the offer

Senior Production Support Engineer – Banking Payments and Billing

Centrum, Krakow
ITDS
7 445 - 8 933 USDNet per month - B2B
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