Senior Process Engineering Manager

Join us, and drive innovation that empowers business growth!

Kraków - based opportunity with hybrid work model (2 days/week in the office).

As a Senior Process Engineering Manager, you will be working for our client, a global leader financial institution. The client focuses on creating world-class digital capabilities that drive efficiency, enhance customer experience, and support sustainable growth. You will play a pivotal role in reimagining processes, removing inefficiencies, and executing strategic change initiatives aligned with business objectives while ensuring compliance with regulatory standards.

Your main responsibilities:

• Guiding and steering programme/project teams and stakeholders throughout change lifecycles
• Designing and implementing initiatives to streamline processes and reduce complexity
• Fostering a culture of continuous improvement by leveraging technology and aligning practices with strategic objectives
• Developing business cases and collaborating with stakeholders to optimize customer journeys
• Leading and mentoring a team of Process Engineers and Business Simplification Managers
• Applying Lean Six Sigma principles to enhance customer experience and process efficiency
• Ensuring project delivery within budget, quality, and timeline constraints
• Driving adherence to project governance models and promoting best practices
• Collaborating with senior management to shape, prioritize, and execute change needs
• Continuously enhancing the Process Engineering Practice through community engagement and knowledge sharing

You're ideal for this role if you have:

• 7+ years of experience in process reengineering and change management
• Expertise in Waterfall and Agile Project Management methodologies
• Ability to work autonomously and drive change initiatives effectively
• Proven experience in data analysis and deriving key insights from complex datasets
• Hands-on experience in driving Lean Six Sigma agendas and delivering projects
• Strong communication, influencing, and facilitation skills
• Critical and analytical thinking with the ability to challenge the status quo
• Proficiency in process design, mapping, and modelling tools (e.g., ARIS)
• Knowledge of MS Office (Excel, Power Point, Word)
• Experience with project management tools like Confluence and Jira
• Commercial acumen with a focus on delivering strategic objectives

It is a strong plus if you have:

• A Master’s degree (e.g., MBA) or equivalent practical experience
• Lean Six Sigma Green or Black Belt certification
• PMP / Prince 2, Agile PM/BA certifications

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participation in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program

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Internal job ID #6700

You can report violations in accordance with ITDS’s Whistleblower Procedure available here.