Programme and Project Services Manager – Banking Transformation

Unleash the potential to guide transformational change — lead impactful banking programmes that shape the future!

Kraków-based opportunity with a hybrid work model (3 days/week in the office).

As a Programme and Project Services Manager, you will be working for our client, a major global financial organisation undergoing extensive transformation across its change portfolio. You will support the delivery of complex programmes by strengthening governance, optimizing planning processes, and ensuring all change activities align with strategic objectives. Your efforts will facilitate long-term organisational benefits through structured, well-governed programme management practices and impactful project execution.

Your main responsibilities:

• Building project team confidence by demonstrating expertise and contributing ideas

• Supporting programme leaders in defining scope, quality, cost, and effort

• Identifying and managing change requests across the delivery lifecycle

• Estimating impacts on scope, time, budget, and effort

• Recommending measures to optimize programme plans

• Developing communication and reporting strategies

• Coordinating with stakeholders for progress reviews and decision-making

• Managing documentation and approvals to ensure governance compliance

• Enhancing the efficiency of project and programme management processes

• Overseeing development of programme plans aligned with required frameworks

  
  

You're ideal for this role if you have:

• At least 3 years of experience in change delivery, project, or programme management within a banking environment

• Strong knowledge of change frameworks, methodologies, and best practices

• Deep understanding of project, programme, and change lifecycles

• Proven PMO or project management experience delivering on time and on budget

• Extensive experience working in a banking environment

• Strong knowledge of project governance and control mechanisms

• Proficiency with MS Office and standard tooling such as Clarity and SharePoint

• Ability to influence and collaborate across diverse stakeholder groups

• Excellent communication and reporting skills

• Strong analytical and organisational abilities

  
  

It is a strong plus if you have: (optional)

• Experience coordinating documentation flows and approval cycles

• Familiarity with GPDM or similar portfolio management tools

• Experience developing communication strategies for senior stakeholders

• Background improving project efficiency across large portfolios

• Experience supporting the development of programme plans in complex environments

  
  

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participation in Social Events, training, and work in an international environment

• Access to an attractive Medical Package

• Access to Multisport Program

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Internal job ID #8012

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