Operational Resilience Business Architect

Unleash strategic innovation — shape the future of financial resilience!

As an Operational Resilience Business Architect, you will be working for our client, a global financial institution engaged in a large-scale resilience and supplier-risk transformation. You will play a pivotal role in designing business architecture frameworks, enhancing operational resilience, and enabling transparent traceability across processes, controls, and incidents. This is a chance to contribute to a multi-market program focused on mapping critical journeys, optimizing supplier-related controls, and translating incident insights into structured, testable capability questions. Join us to drive innovation in operational resilience and secure a robust future for financial services.

Location: Kraków - hybrid work model (2 days/week in the office)

Rate: B2B: 120 – 160 PLN/h netto+vat

Your main responsibilities:

• Analysing real-world incidents and mapping them through processes, activities, and supplier responsibilities

• Deriving root-cause-to-control logic and converting findings into capability questions

• Building synthetic incident scenarios to identify resilience gaps

• Ensuring all outputs align with established capability-question frameworks

• Leading end-to-end linkage across process, activity, supplier, controls, and incident layers

• Maintaining a coherent resilience architecture blueprint across markets

• Partnering with architecture and service management teams to validate mappings

• Designing expected-state supplier resilience models and recovery approaches

• Providing architectural input into remediation actions and ensuring traceability

• Producing clear regulatory and audit artefacts explaining control rationale

• Defining metadata standards and collaborating with BI to develop risk and maturity dashboards

You're ideal for this role if you have:

• At least 6 years of experience in business architecture, operational resilience, or complex process modelling

• Demonstrated ability to translate technical incidents into business narratives

• Expertise in root-cause and thematic analysis

• Experience working with senior stakeholders in large organisations

• Strong understanding of control frameworks and resilience principles

• Excellent written communication skills for regulator-ready documentation

• Experience mapping end-to-end customer journeys and supplier touchpoints

• Ability to design scalable business and data models

• Strong analytical skills for interpreting incident and supplier performance data

• Proven ability to operate autonomously in complex, multi-market environments

It is a strong plus if you have:

• Experience with supplier-resilience frameworks or third-party risk management

• Knowledge of incident-simulation or scenario-planning techniques

• Background in regulatory alignment for operational resilience

• Experience collaborating with BI teams on dashboards and metadata structures

• Familiarity with financial-services supplier ecosystems and critical payment journeys

Language required for the role:

• Fluent English

#MAKEYourCareerBETTERInterested?

Apply now and include your CV in English or Polish, along with a statement confirming your consent to the processing and storage of your personal data.

We offer you:

ITDS Business Consultants are involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participate in Social Events, training, and work in an international environment

• Access to attractive Medical Package

• Access to Multisport Program

• Access to Pluralsight

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