Microsoft Dynamics 365 CRM Developer

The Digital & Data department of Íslandsbanki is a collaborative group of software development professionals who work together following best practices and processes to deliver high-quality software solutions and capabilities.

We believe in agile methodologies and cross-team synergy in product ideation and delivery

We reach our development goals by encouraging team autonomy, employing a modern technology stack and automated processes, deployment pipelines, testing, and quality gates.

Íslandsbanki is currently looking for two Microsoft Dynamics 365 CRM Developers for its Customer & Business Growth Team.

Responsibilities and duties

• Develop and maintain Microsoft Dynamics 365 CRM solutions that support banking and financial operations, including customer onboarding, KYC, loan processing, and relationship management.

• Integrate Dynamics 365 CRM with external systems using APIs, Power Apps, and other Microsoft services.

• Implement secure workflows for sensitive customer data, ensuring compliance with financial regulations (e.g., GDPR, AML, PCI-DSS).

• Collaborate with business units (e.g., retail banking, wealth management, corporate banking) to translate financial service requirements into CRM functionalities.

• Support automation of customer journeys, lead management, and personalized financial product offerings.

• Ensure high availability, performance, and data integrity of CRM systems in a regulated environment.

• Participate in release cycles, testing, and documentation aligned with financial IT governance.

• Assist in troubleshooting and post-deployment support.

Qualifications

• Min. 5-7 years of experience,

• Experience with Microsoft Dynamics 365 CRM development.

• Proficient in Power Platform tools: Power Automate, Power Apps.

• Experience with programming languages (e.g., .NET, JavaScript, SQL).

• Proficiency in secure coding practices and data encryption.

• Knowledge of RESTful APIs and integration technologies.

• Familiarity with DevOps practices, CI/CD pipelines, and automation.

• Data handling and reporting (e.g., Power BI).

• Solution-oriented mindset and initiative.

• Strong communication and teamwork skills.

• Organizational skills and ability to work in Agile environments.

• Ability to understand business needs and translate them into technical solutions.

Nice to Have:

• Microsoft certifications related to Dynamics 365.

WHAT ARE PERKS AND BENEFITS:

Self-development:

• Upskilling trainings

• Up to 10% of your week dedicated to self-development

• Conference and education budget – you name events!

Physical wellbeing:

• Multisport card

• Healthcare plan

• Life insurance policy

• Restaurant pre-paid card

• On-site restaurant and fully equipped kitchen including healthy snacks and breakfasts/coffee/refreshments

Work arrangement:

• 150- 180 PLN/hr on B2B (EC is an option too)

• 25 days 100% paid time off (B2B)

• Premium hardware (PC, screens, headphones)

• Company phone

• Flexible work schedule, emphasis on work-life balance

• Remote work model. But we ask you to participate in 3-day all team workshops that happen in general every 3 months.

• Modern office in the Center of Warsaw in CIC, offering yoga, game and wellness rooms, rooftop terrace, children's playroom, events and networking

• Occasional business travel to Iceland with some extra days on-site to visit the island

• Social events and team building activities