What You’ll Do: • Solve complicated architecture problems to build scalable and extendable managed service platform catering to Client's customers.• Take complete ownership from conception to production release by maximizing your ability to influence, facilitate and work collaboratively across teams.• With the collaboration with other engineers, lead and implement required features in the ServiceNow platform and support the same.• Lead, mentor and spread standard methodologies to other specialists on the team.Minimum Qualifications: Experience
• 10+ years of professional experience, with a Bachelor's or Master’s degree in computer science, Information Technology or a related field.• 5+ years of hands-on experience in ServiceNow application development, including leading and mentoring geographically distributed teams in development, testing and deployment activities.Required skills
• In-depth expertise with ServiceNow modules including Incident Management, Problem Management, Change Management, user management and SLAs.• Extensive experience with ServiceNow Service Portal and its customization.• Hands on experience in Javascript backend and front end development and development using Angular JS• Advanced knowledge in ServiceNow Administration and Application Development, including Transform Maps, Update sets and Workflows.• Proven experience in integrating ServiceNow with external systems and components.• Solid understanding of core Computer Science principles, with a focus on algorithms and data structures.• Strong leadership skills, with proven experience in guiding a team to deliver high-quality solutions within deadlines, while fostering a collaborative and supportive environment.• In addition to ServiceNow software development experience in at least one programming language (Java or Python) is must.• Comprehensive understanding of the Software Development Life Cycle (SDLC) and best practices, with an emphasis on agile methodologies.• Exceptional communication and interpersonal skills, able to engage with both technical and non-technical stakeholders and effectively lead cross-functional teams.• Ability to drive change, manage competing priorities and resolve conflicts to keep the team aligned with project goals.• Quick learner and adaptable, with a proactive, solution-oriented mindset and a strong commitment to team success and delivering results.• Excellent problem-solving and debugging abilities, with a focus on troubleshooting and guiding team members in resolving complex technical challenges.
Certifications ( Good to have ):
Certified System Administrator (CSA)Certified Application Developer (CAD)ITIL Certification – Nice to haveCertified Technical Architect (CTA) or Certified Master Architect (CMA)Front-End Web Developer Certification (covering HTML, CSS, JavaScript/Angular)
Net per day - B2B
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