L2 Support

Job Description:

We expect a high level of reliability, process adherence, and effective communication, with availability aligned to our operational support hours. The person works remote but is fully integrated into the application team.

o   Good understanding of business processes and technical requirements, with a strong focus on customer service and results.

o   Proficiency in database technologies such as Oracle and PL/SQL, and competent programming and scripting skills.

o   Familiarity with AWS or similar Cloud Technology.

o   Bachelor’s degree in a technical or engineering field, or an equivalent professional certification.

o   At least two years of professional experience.

o   Prior experience in the energy sector is beneficial but not required.

o   Fluent in English; proficiency in German and French is highly advantageous.

o   Very good communication skills, capable of effectively articulating complex technical concepts to diverse audiences.