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  • L2-L3 Support Engineer
    New

    L2-L3 Support Engineer

    13 000 - 17 000 PLN/monthNet per month - B2B
    Type of work
    Full-time
    Experience
    Mid
    Employment Type
    B2B
    Operating mode
    Remote
    Infinite Services

    Infinite Services

    Join Infinite Services to shape data ecosystems for top global brands. We drive innovation, improve customer experiences, and empower decision-making with cutting-edge data platforms. Our values of freedom and responsibility foster creativity, while a flat structure allows you to influence your work and the organization’s future. We prioritize people over process, offering flexibility with remote or office options and support for individual growth. At Infinite Services, you’ll work on impactful projects while maintaining a true work-life balance in a collaborative, inspiring environment.

    Company profile

    Tech stack

      Polish

      C2

      English

      C1

      Snowflake

      advanced

      SQL

      advanced

      Qlik Replicate

      regular

      Azure

      regular

      Azure Data Factory

      regular

      Azure DevOps

      regular

    Job description

    Online interview

    Join Our Data & Analytics Team!

    Are you ready to work with cutting-edge technology in a business-critical environment? We seek dynamic professionals to support our state-of-the-art Data & Analytics platform that drives strategic, data-driven decisions.


    What You’ll Do

    L2-L3 Support:

    • Ticket Management: Handle support tickets through various channels, ensuring quick resolution.
    • Communication & Documentation: Keep stakeholders informed and document solutions in our knowledge base.
    • Access & Compliance: Process access requests and adhere to strict security protocols.


    L4 Support:

    • Advanced Troubleshooting: Perform root cause analysis and implement long-term fixes.
    • System Optimization: Tune systems, manage risks, and contribute to cost/performance reporting.
    • Continuous Improvement: Develop best practices, enhance tools, and support strategic updates.


    Technologies You’ll Work With

    • Snowflake, ServiceNow, Teams
    • Qlik Replicate & Qlik Compose
    • Microsoft Azure (including ADF), Azure DevOps
    • COPYStorm, SSIS, Terraform


    Why Join Us?

    • Impactful Work: Be part of a platform critical to strategic decisions.
    • Innovative Environment: Engage with modern technologies and advanced AIOps.
    • Growth & Flexibility: Enjoy career development, remote/hybrid options, and competitive benefits.
    13 000 - 17 000 PLN/month

    Net per month - B2B

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