Senior Product Designer

We're a remote-first company that gathers folks passionate about redesigning healthcare for millions of people on the planet. If you are driven by an ambition to make a positive impact on the world around you, we would love to meet you.

Your Impact

We’re looking for a business-oriented Senior Product Designer generalist to design and improve our triage product across text and voice, as well as core product experiences.

You will partner closely with Product Management and Engineering to translate product direction into clear, usable, and well-validated experiences. You are expected to actively challenge assumptions, surface experience risks early, and contribute structured thinking to product decision-making.

Success in this role means:

• Customers achieve measurable outcomes and successfully implement our product within their organizations

• End users understand AI outputs, trust the system, and complete their tasks without unnecessary friction

• Design decisions are grounded in strong product judgment and based on evidence, business context, and technical realities

This is a high-autonomy role. We are looking for someone who can turn ambiguity, technical limitations, regulatory requirements, and business trade-offs into practical, working solutions.

Responsibilities

• Lead UX execution end-to-end - from early problem exploration to production-ready UI. Deliver clear flows, interaction patterns, and specifications that engineering can implement efficiently

• Design trustworthy AI experiences - create transparency mechanisms, feedback systems, fallback states, and guardrails that help users understand what the AI is doing, when it may be wrong, and what actions they can take

• Contribute to product discovery - actively question assumptions, identify UX risks, and propose alternatives grounded in user needs, data, and business priorities

• Run pragmatic validation - plan and conduct lightweight usability tests and regulatory validation studies; synthesize findings and translate them into concrete improvements and clear documentation required by regulatory standards

• Maintain cross-product coherence - establish and evolve shared interaction patterns and reusable components to ensure consistency across the product portfolio

Role requirements

• 4+ years of experience designing digital products (preferably B2B or B2B2C)

• Proven experience in product design from early exploration through production-ready delivery

• Strong skills in designing complex flows, edge cases, and error states

• Ability to operate independently without day-to-day design supervision

• Experience designing conversational interfaces (chat, voice, multimodal systems)

• Strong product judgment and ability to balance user needs, business goals, and technical feasibility

• Confidence in constructively challenging assumptions using data, research, or structured reasoning

• Experience connecting design decisions to product metrics and business outcomes

• Comfortable using English and Polish for both written and spoken communication

Nice to have

• Experience designing GenAI-powered products, with an understanding of model behavior, limitations, and iterative experimentation

• Experience working in healthcare or other regulated environments

• Familiarity with accessibility standards

• Experience in planning and executing usability studies in regulated contexts

Perks & benefits

• Remote work and flexible working hours

• Choice of the most comfortable type of contract

• Mental health support program

• Buddy program to support our new joiners

• Annual holiday allowance of 20 or 26 days

• Additional paid vacation days depending on tenure

• Employee Stock Ownership Plan - own part of the company

• Full IT equipment to set up your home office