SVS Tech Lead

ABOUT THE PROJECT

Enterprise Technology brings together all areas of financial crime risk management at HSBC including anti- money laundering, transaction monitoring, screening, risk assessment etc. and is dedicated to implement the most effective global standards to combat financial crime.

Risk & Compliance technology design and deploy cutting edge technology to defend the bank and its customers from Sanctions Risk, Financial Crime Risk, Identity Threat, Unauthorised Trading and Market Abuse & Regulatory Sanctions, as well as supporting Enterprise Risk Management.  We provide the systems that enable our global businesses to grow through data-driven, pro-active risk management.

The Sub- Value Stream Technology Lead owns the Technology delivery within a Sub Value Stream. The role manages technology cost and allocation of resources, supports prioritisation of delivery ensuring that it is in line with agreed budgets, and serves as the key decision authority on technical solutions and dependencies for the Sub Value Stream.

YOUR RESPONSIBILITIES

• Has full ownership of the SVS Technology delivery roadmap, manage changes as they arise, keep stakeholders focused on the agreed change outcomes and benefits, and ensure alignment of the strategy with the SVS OKRs.

• Be accountable for end-to-end SVS technology delivery, manage creation and deployment of technology solutions for customers. Additionally track and communicate feasibility of delivery within Agile Teams, support investment cases, hypotheses testing, and capture of demand from Agile Teams.

• Develop clear strategic priorities that ensures SVS resources (capability, people & funding) are enabled to deliver new features and compelling distinctly native services.

• Ensure delivery adheres to delivery standards including Solution Controls Frameworks and Business Transformation Frameworks and define key non-functional requirements for the solution to be developed decompose business requirements into technical solution designs, listen features and stories that can be actioned within Agile Teams.

• Lead teams using agile methodologies, utilise a DevOps approach to ensure each digital product globally operates on a single code base and is delivered through teams operating a continuous integration and continuous delivery framework, toolset and optimise capacity (working within fixed capacity) to better align to the SVS strategic intent and reduce operational bottlenecks.

• Manage and track all associated costs/investments against annual budget for designing and developing new services (Change The Bank) as well as managing and supporting existing services (Run the Bank) within Sub-Value Stream.

• Manage risks and dependencies, resolve or escalate impediments optimise flow of work through delivery teams and obtain buy in on critical technology decisions and influences senior management and stakeholders.

• Drive high Technology service performance, resolve incidents in a timely fashion and measure, track and improve customer focused operational KPIs (e.g., customer servicing time, NPS).

SKILLS & EXPERIENCE WE REQUIRE

• Comprehensive understanding of products, services and underlying processes for the Sub-Value Stream.

• Comprehensive subject matter expertise of exceptional ability to lead cross-functional teams, with strong people leadership, teamwork, gathering information and analysing, judgment and decision making, communication competencies.

• Comprehensive ability to apply risk assessment and management principles and processes and find ways of solving or pre-empting issues

• Extremely high level of interactive listening, in order to negotiate with others often at the highest level.

OPTIONAL/NICE TO HAVE

• Confluence

WHAT WE OFFER

• Competitive salary

• Annual performance-based bonus

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN). Corporate parties & events

• CSR initiatives

• Financial support with trainings and education

• Social fund

• Flexible working hours

• Free parking

Additional information / About the role (optional) HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organizations. Currently, we are looking for a candidate for the position of: