Senior Controls Manager (Governance & Frameworks)
-, Kraków
HSBC Service Delivery
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
The Group CIO Chief Control Office (GCIO CCO) plays a key role in ensuring the bank operates within its risk tolerances and appetite by embedding effective risk and control management across GCIO.
In this fantastic new role, you will join a growing team to partner with the GCIO CCO Governance & Frameworks area and will be responsible for providing governance, oversight, and execution of risk and control management processes across the GCIO organisation, evolving a culture of continuous and consistent risk management.
You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the
GCIO CCO Governance & Frameworks team within HSBC. Our purpose is to take accountability for GCIO Risk Management so GCIO can achieve strategic outcomes for HSBC, while remaining resilient and secure
What you’ll do
Developing board committee and regulatory materials that clearly communicate GCIO’s risk posture, key issues, and mitigation strategies.
Leading governance support for Risk & Control Management Meeting (RCMMs) and executive forums, providing insight, challenge, and alignment with risk frameworks.
Providing oversight and challenge to residual risk decisions, ensuring consistency with policies, appetite, and regulatory expectations.
Promoting continuous control improvement through trend analysis, read-across insights, and challenge of inefficient practices.
Enhancing the RCA process by delivering insights enabling risk ownership through strong stakeholder collaboration.
Driving global alignment on key risk themes such as Operational Resilience and Cybersecurity frameworks (e.g. NIST). Supporting response to regulatory queries, emerging risks, and crisis scenarios with structured, timely input.
Advising the Global Head on shaping and delivering a risk-aligned, future-fit control strategy across GCIO. Representing GCIO in enterprise risk forums, influencing alignment across functions, regions, and the three lines of defence.
Building senior partnerships across Technology, Risk, and Compliance to embed strong risk culture and accountability. Acting as a visible leader across GCIO and CCO, role-modelling operational excellence and risk-informed decision-making.
What you need to have to succeed in this role
Executive and Board level report writing and presentation, requiring minimum C2, preferred native/bilingual English language proficiency
Relationship management
Technology risk management, governance, and frameworks
Operational Resilience, Cybersecurity, and IT Risk frameworks (e.g., NIST, COBIT, ITIL).
Non-Financial Risk framework
Risk and control reviews
Translation of strategies & plans to achieve business and functional goals
Team leadership
Senior Stakeholder management
What we offer
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test
Telephone screen
Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
Senior Controls Manager (Governance & Frameworks)
Senior Controls Manager (Governance & Frameworks)
-, Kraków
HSBC Service Delivery