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Portfolio Delivery Lead ( UK Business Line)

Analytics

Portfolio Delivery Lead ( UK Business Line)

Analytics
Full-time
Permanent
Mid
Office

Tech stack

    Jira

    advanced

    Confluence

    advanced

    Agile

    nice to have

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity


UK Technology Portfolio Office is a world-class Centre of Excellence that drives oversight and reporting of change delivery across a $300m portfolio. Our ethos is to simplify, streamline and automate processes to ensure consistent reporting, governance and control of delivery health, cost and capacity. 


Working with delivery teams located across the globe means we have large variations in our ways of working, processes and tooling. The UK Technology Portfolio Office also acts as a central function delivering organizational change and transformation aligned with the group wide initiative of building a more simple and agile organization.  


What you’ll do

  • Proactively manage delivery issues affecting capability execution.

  • Proactively identify and manage Dependencies, Risks and Blockers.

  • Monitor metrics and controls relating to Agile deliveries across the entire change portfolio for UK Technology.

  • Conduct proactive analysis of data to highlight any trends or issues with data quality.

  • Implement preventative measures within the portfolio to reduce delivery risk.

  • Act as the escalation point across all VS within the portfolio for resourcing interlock, dependency resolution, prioritisation agreements etc. 

  • Proactively identify and break down barriers and silos between teams, VS and Business Lines.

  • Work with VS Technology leads and CIOs to upkeep overall health of the UK portfolio.

  • Support ad-hoc requests for data extraction, analysis or reporting as well as support and advise Value streams on ways of working and tooling in adherence to central guidance.


What you need to have to succeed in this role

  • Strong experience in working with Jira, Confluence.

  • Knowledge and understanding of Agile framework and principles.

  • Strong autonomy and analytical skills to bring added value on MI production and enable decision making for the key stakeholders.

  • Ability to liaise with large numbers of stakeholders from local, regional and global teams and drive the right behaviour and frame questions in the right way to find the information requested or follow-up multiple queries that can last over time.

  • Excellent oral communications skills to manage meetings, to listen and collect feedback and to report effectively

  • Excellent written communication skills to manage updates that need to be shared with senior leaders and wider stakeholder groups.

  • Ability to prioritise work within competing demands, to successfully deliver services to agreed levels in a diverse and constantly changing technical and business environment.


What we offer

  • Competitive salary

  • Annual performance-based bonus

  • Additional bonuses for recognition awards

  • Multisport card

  • Private medical care

  • Life insurance

  • One-time reimbursement of home office set-up (up to 800 PLN)

  • Corporate parties & events

  • CSR initiatives

  • Social fund

  • Flexible working hours 

  • Free parking

  • Nursery discounts

  • Financial support with trainings and education


If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online behavioural test

  • Telephone screen

  • Zoom interview with the hiring manager

Published: 07.10.2025
Office location

Portfolio Delivery Lead ( UK Business Line)

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Portfolio Delivery Lead ( UK Business Line)

-, Kraków

HSBC Service Delivery

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