Portfolio Delivery Lead ( UK Business Line)
-, Kraków
HSBC Service Delivery
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Your career opportunity
UK Technology Portfolio Office is a world-class Centre of Excellence that drives oversight and reporting of change delivery across a $300m portfolio. Our ethos is to simplify, streamline and automate processes to ensure consistent reporting, governance and control of delivery health, cost and capacity.
Working with delivery teams located across the globe means we have large variations in our ways of working, processes and tooling. The UK Technology Portfolio Office also acts as a central function delivering organizational change and transformation aligned with the group wide initiative of building a more simple and agile organization.
What you’ll do
Proactively manage delivery issues affecting capability execution.
Proactively identify and manage Dependencies, Risks and Blockers.
Monitor metrics and controls relating to Agile deliveries across the entire change portfolio for UK Technology.
Conduct proactive analysis of data to highlight any trends or issues with data quality.
Implement preventative measures within the portfolio to reduce delivery risk.
Act as the escalation point across all VS within the portfolio for resourcing interlock, dependency resolution, prioritisation agreements etc.
Proactively identify and break down barriers and silos between teams, VS and Business Lines.
Work with VS Technology leads and CIOs to upkeep overall health of the UK portfolio.
Support ad-hoc requests for data extraction, analysis or reporting as well as support and advise Value streams on ways of working and tooling in adherence to central guidance.
What you need to have to succeed in this role
Strong experience in working with Jira, Confluence.
Knowledge and understanding of Agile framework and principles.
Strong autonomy and analytical skills to bring added value on MI production and enable decision making for the key stakeholders.
Ability to liaise with large numbers of stakeholders from local, regional and global teams and drive the right behaviour and frame questions in the right way to find the information requested or follow-up multiple queries that can last over time.
Excellent oral communications skills to manage meetings, to listen and collect feedback and to report effectively
Excellent written communication skills to manage updates that need to be shared with senior leaders and wider stakeholder groups.
Ability to prioritise work within competing demands, to successfully deliver services to agreed levels in a diverse and constantly changing technical and business environment.
What we offer
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Social fund
Flexible working hours
Free parking
Nursery discounts
Financial support with trainings and education
If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test
Telephone screen
Zoom interview with the hiring manager
Portfolio Delivery Lead ( UK Business Line)
Portfolio Delivery Lead ( UK Business Line)
-, Kraków
HSBC Service Delivery